Job Description

Location: Field Based / London area
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week - Mon to Fri
Who We Are
We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We're not just expanding connectivity; we're reimagining what a connected nation looks like. With 11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.
We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.
Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.
What you'll do
Field Technical Specialist, within a Network Engineering team. Accountable within their geographic region to support liaising with customer, creating accurate requirements for subsequent installation, commissioning, and handover of new services to Operations. Role also requires 24/7 fault cover (when on call) for multiple network types (IP/DWDM), which provide service to Government Customers. Support may be required throughout the UK, but will be predominantly around the specific geographical area in the job title. The role will be providing support to other areas such as IP, Transmission and/or Cyber services.

• Undertake surveys, installation, commissioning and testing on Customer & Vodafone network sites, to current VBSE specifications and provide on call 24/7 fault cover as part of a designated call out area
• Support managed services delivery in VBSE and in particular take responsibility as lead Field technical specialist for all VBSE services across customer and network sites within geographical area of operation.
• Interpret complex designs and own the requirement to survey/install managed services.
• Collaborate with Sell, Build, Run operations to ensure all aspects of equipment installation, commissioning and testing are fully supported.
• Keep site information and documentation up-to-date, including detailed recording on inventory systems (DCIM) where appropriate, in line with VBSE requirements.
• Build and Maintain relationships with key customer sites and provide a professional interface to Customers, suppliers and Vodafone colleagues.

Who you are

• Experienced in IP & DWDM networks in a Telecoms Provider environment and be flexible to adapt to wider service delivery requirements.
• Should be able to effectively use Telecoms test equipment that is relevant to support the roles duties.
• Ability to work unsupervised for extended periods, setting own goals, priorities and responsibilities.
• Experience in Cisco/Ciena/Juniper configuration to install and commission IP and Optical platforms.
• Telecommunications related industry recognised professional qualification such as CCNA/CCNP (or equivalent) or the ability to demonstrate equivalent hands-on knowledge.
• Be able to maintain Customer confidentiality and ability to hold Developed Vetting (DV) level security clearance.

Worried that you don't meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
#vodafoneuk #VodafoneThree #LI-Remote
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required