Job Description

An exciting job opportunity in Canterbury within Housing.



We are looking for a housing professional with a background in managing void properties. This post will work with housing services to ensure the void process for properties runs smoothly and there is continuous improvement to reduce void times.




The post will also lead on projects relating to voids and housing services to deliver positive outcomes. You will need to be able to work independently and have excellent communication skills.

What's in it for you?

A salary between 35,064.25 - 38,638.08 Cost of living pay award negotiated annually as a salary increase Flexible, hybrid working - we understand the importance of a good work-life balance. We offer a generous annual leave entitlement! You'll receive 23 days annual leave which increase with service, plus bank holidays, PLUS 3 given days which are usually used over the Christmas period when our main offices are closed. You'll also have the option to buy more annual leave. We do not work on Bank Holidays. A fantastic local government pension scheme. We'll support and encourage your career by providing excellent opportunities for training and development, as well as cover your Professional Body Membership fees where essential to the role. Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time. An easier commute: free use of Canterbury's Park and Ride, flexi bus tickets, and a cycle to work scheme. Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs.

About this Voids Co-ordinator Housing job:

This role will co-ordinator void services to ensure positive outcomes and value for money.




Here's what you'll get up to:


You will provide co-ordination and support to ensure effective and efficient delivery of the void services to minimise void turnaround times and relet properties or assets promptly. You will liaise with staff and contractors to effectively coordinate required actions and works for any voids. You will project manage service projects to deliver positive outcomes. You will monitor and audit performance of the service and proactively identify areas where improvement is required. Including tracking KPIs and monitoring/achieving strategic objectives relating to the service area.

Working pattern:

Monday to Friday, excluding bank holidays. Full-Time Hybrid working Permanent




About you, the ideal Voids Co-ordinator for the job:

Your knowledge

Knowledge of the void process Knowledge of the construction industry / technical working environment including the documentational requirements of construction projects Knowledge of technical guidance on housing complaints Knowledge of housing repairs and defects (i.e disrepair)

Your experience

Experience of working with tenants/customers and stakeholders Experience working in a similar housing/building environment Able to prioritise workload in a busy environment Project management experience One Drive, Share point and some housing system experience would be beneficial

Your skills

Strong organisational skills and time management skills with the ability to work independently and prioritse tasks. Excellent communication skills, both written and verbal, with the ability to liaise effectively with contractors and council staff.

Your qualifications

Maths and English - grade 4 or equivalent Degree in relevant field or relevant experience

So, if this Void Co-Ordinator job opportunity in Canterbury looks right for you, please apply today! Simply click the "

Apply Online

" button and create your account to begin your application form.




For an informal chat to find out more about the role or what it's like to work for Canterbury City Council's Housing team, please contact Tracy Chambers by e-mail tracy.chambers@canterbury.gov.uk or phone 0740211708. Tracy is our Head of Housing and Community and very much welcomes your email.

Equality, Diversity & Inclusion at Canterbury City Council

We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected.



Our diversity strengthens our ability to serve the diverse communities we support through our work.



To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone.

Site Maintenance Dates:

Site maintenance is being carried out and may be unavailable on 20/09/2025 between the hours of 00:00 - 12:00.