Job Description

Volkswagen Service Technician or 3rd Year Apprentice
At Donnelly Group, we look for great people who share our passion for our Volkswagen brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
You'll be part of an iconic world-leading brand portfolio which opens up access to some of the world's most famous vehicles, enabling you to continually develop your skills to achieve a full understanding of the latest vehicles and technologies.
About the role
As a Volkswagen Technician, you'll be responsible for the diagnosis, repair and service of the full range of brand products. You'll also undertake vehicle road testing and will be responsible for ensuring vehicle parts are handled and stored appropriately. And of course, you'll also play your part in ensuring that our customers receive great service, from start to finish.
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short listing criteria to facilitate the short listing process.
Donnelly Group is an equal opportunities employer
About the company
As Northern Ireland's largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.
Required Criteria

• Completion of Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications and/or equivalent time served experience
• Your commitment to achieve a manufacturer's recognised qualification within an agreed timeframe
• A full UK Driving Licence
• Great communication skills with the ability to liaise with colleagues
• A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
• A mindset that prioritises health and safety matters

• Customer Service
• Effective Listening
• Technical Skills
• Exceeding Customer Expectations
• Mechanical Vehicular Repairs