Job Description

Who are we?

Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years.

The group employs over 1,100 people with 15 sales offices in the UK, and the Republic of Ireland, plus European teams in France, Belgium and the Netherlands and internationally in South Africa, Hong Kong, China, India and the UAE

What we're looking for:

As a key member of our Europa full load European team, you will provide day to day support to forwarding operators, ensuring compliance with internal customs processes. In support of the forwarding manager, you will be the first point of escalation for the forwarding team. The successful candidate will execute constant checks with forwarding operators to ensure day to day duties are carried out efficiently and customs formalities are adhered to.

What can we offer in return?

Competitive salary Convenient Onsite Amenities: Free car parking Generous Time Off: Benefit from 25 days of annual leave Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay Benefits portal: where you access a wide range of exclusive discounts, company benefits, wellbeing resources and much more Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness Unlimited Referral Rewards: Earn up to 1000 by referring a friend to join our team. Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance. Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards Remote/ hybrid working (4 days on site/ 1 day from home)

What you will be doing:

Oversee the performance of the forwarding operators, ensuring compliance and process is adhered to Provide day to day support to the forwarding operators Report/ escalate major issues to the European forwarding manager Correctly pass invoices and query discrepancies with suppliers Ensure forwarding operators comply with internal customs processes Maintain healthy working relationships internally and externally and promote a positive working environment with the forwarding team Be the point of escalation in the absence of the Forwarding Manager Provide out-of-hours and weekend support when required

Our ideal person:

Solid understanding the intricacies of road freight transport, including route planning, load optimization, and delivery scheduling 2 years minimum freight forwarding experience (European road) Good understanding of customs procedures Adept at dealing with difficult situations with a calm and professional manner Able to guide, mentor and train staff wherever required Competence in using logistics software and tracking systems to monitor shipments and manage data Effective communication skills to resolve issues promptly Familiarity with European transportation regulations, customs procedures, and compliance requirements, especially for cross-border shipment

Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV'S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV's received in this unsolicited manner.

Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Types: Full-time, Permanent

Pay: 37,000.00 per year

Benefits:

Company events Company pension Enhanced maternity leave Enhanced paternity leave Referral programme Store discount
Schedule:

Monday to Friday
Application question(s):

Will you now or in the future require visa sponsorship Do you live within commutable distance from the site location Are you conversant with customs processes
Experience:

freight forwarding: 2 years (required) road freight : 2 years (required) freight / transport industry: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person