Job Description

We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Ipswich.
Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.
Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.
As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.
No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.
By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.
What benefits can you expect?
50p per mile with reimbursement for approved expenses
The chance to make a tangible difference in your local community
Be a part of our excellent EMED Volunteer Team
Comprehensive induction, training, and ongoing support
Opportunities to connect with new people
Other duties include:
Drive patients to non-emergency appointments
Assist individuals in accessing vital hospital services
Coordinate with our dispatch teams for seamless operations
Foster positive relationships within the community
Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team
What we're looking for:
A valid driving licence with (no more than 6 penalty points)
A friendly and empathetic demeanour
Access to a 4 door (minimum) car
Alignment with our organization's values
Basic IT skills (like the use of smartphone)
Our Values
Collaborative - we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile - We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable - We do what we say we will do, we take responsibility and we behave with integrity.
Empowered - We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 60 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.