Job Description

Just Me Mental Health is an online community that provides compassionate, non-judgemental support for individuals experiencing mental-health challenges.
As a Voluntary Advisor, you'll be part of a dedicated online team offering a listening ear, emotional encouragement, and sign-posting to useful resources.
This role is ideal for individuals passionate about mental-health awareness, peer support, or those studying or pursuing a career in psychology, counselling, or wellbeing.

You will engage with community members via social media and website messaging platforms, helping to maintain a safe, respectful, and supportive online space. Training and ongoing supervision are provided.

Duties

Respond empathetically to messages, comments, and posts across online platforms Offer a non-judgemental listening ear to people seeking emotional support Sign-post individuals to external mental-health services and resources where needed Monitor community pages during your assigned hours to ensure respectful and safe engagement Escalate any safeguarding or crisis situations to the management team immediately Contribute to content sharing such as motivational posts, wellbeing tips, or awareness updates Attend online induction and periodic volunteer meetings or training sessions Uphold confidentiality, professionalism, and safeguarding standards at all times
Qualifications

Essential:

Compassionate, patient, and a strong communicator Excellent written communication and empathy skills Reliable and consistent availability for agreed shifts Comfortable using digital tools, messaging apps, and social media Ability to maintain confidentiality and follow safeguarding procedures Commitment to the mission and values of Just Me Mental Health
Desirable:

Background, training, or study in psychology, counselling, social care, or mental-health support Previous volunteering or experience in peer-support settings Knowledge of mental-health resources and sign-posting pathways Familiarity with Facebook and other community platforms
Job Type: Volunteer

Pay: 2.00 per year

Benefits:

Work from home
Work Location: Remote