Job Description

Volunteer Programme Lead & Training Facilitator (Part-Time)

Organisation:

PEGS (Parental Education Growth Support)

Location:

Shrewsbury - primarily office based and occasional traveling

Salary:

13.50 per hour increasing to 14.50 per hour after probation

Hours:

25 hours per week

Contract Type:

Fixed-term until July 2028 (Funded by The National Lottery)

About Us

PEGS is a lived-experience-led organisation supporting parents, carers, and professionals impacted by Child to Parent Abuse (CPA). We're passionate about creating long-term change in how CPA is understood and addressed across the UK.

Everything we do is trauma-informed, person-centred, and grounded in empathy, collaboration, and authenticity.

Why Join PEGS?

Make a meaningful difference through lived-experience-led work Lead and shape a growing national volunteer programme Deliver CPD-accredited training that empowers professionals and families Supportive, values-led team culture Flexible working, wellbeing benefits, and development opportunities

Role Overview

Are you a

confident trainer, strong communicator, and natural leader?

Do you have a passion for

working with volunteers

and driving change through

education

and

engagement

?

We're looking for someone to develop and lead our volunteer programme, and deliver high-quality CPD-accredited training to professionals and volunteers across sectors including education, health, and social care.

You'll work closely with our Director, Service Manager and practitioners, and help shape how PEGS expands its reach and impact through volunteer involvement and knowledge sharing.

This is an opportunity to

develop

and

shape

a

volunteer programme

Designing

and

delivering

CPD-accredited

training

to both volunteers and external professionals across the UK
You'll work closely with the Director, Service Manager and Practitioners, and play a vital part in shaping how PEGS grows and supports others through training and engagement.

Key Responsibilities

Volunteer Programme

Develop volunteer roles, contracts and a comprehensive volunteer framework Organise recruitment events and volunteer induction sessions Create and manage rotas and ongoing communication with volunteers Provide regular support, supervision and recognition Maintain records, feedback forms and evaluations Update and manage the Volunteer Handbook and related documents

Training Delivery

Design and deliver training sessions for professionals and volunteers Keep content aligned with CPD standards and PEGS' values Tailor materials to different audiences and sectors (e.g., social care, education) Update resources based on feedback and emerging needs Support and deliver conferences, online workshops and regional events

What You Bring

Experience delivering training, in-person and online, including to large group of people from diverse backgrounds and different learning styles Experience managing and supporting staff in a structured way Strong communication and public speaking skills, you captivate the crowds and keep them engaged Experience creating/updating training materials, which are engaging and adapted to your audience

Bonus if You Also Have

Understanding of the charity/third sector Worked with volunteers or volunteered yourself UK driving licence and access to a vehicle (travel required) Understanding of trauma-informed practice Experience with safeguarding and lived experience inclusion

What We Offer

Flexible and hybrid working at least 1 day per week Mileage allowance, other transports and/or accommodation are covered when required following PEGS' travel policy CPD and training opportunities Supportive team culture The chance to make a genuine impact in a growing national organisation Birthday off after 12 months of service 2 Well-being days off per year Health Cash Plan with Paycare once passed probation

To Apply

Please submit your

CV and a cover letter

outlining your suitability for the role via IndeedThe interview process will start on the week commencing 23rd of May.

: July / August

:

First interview with PEGS' Director and HR Presentation to prepare Deliver the presentation in final interview with PEGS' Director and HR or Service Manager

Diversity and Inclusion in applications

We actively encourage applications from individuals who possess lived experience of Child to Parent Abuse or other manifestations of family abuse. We recognize the unique insights and perspectives that such personal understanding can bring to our work and believe it is invaluable in furthering our mission.

Furthermore, we are deeply committed to fostering a diverse and inclusive environment within our organization. We strongly welcome applications from individuals who identify as being from backgrounds that are currently underrepresented within the charity sector. This commitment stems from our conviction that a wide range of voices and experiences is essential for effective problem-solving, innovation, and the successful delivery of our services to the community.

We believe that by proactively seeking and embracing diversity in its broadest sense, we can strengthen our team, enhance our impact, and better serve the individuals and families we aim to support. All applications will be given full and fair consideration based on merit and suitability for the role.

Job Types: Part-time, Fixed term contract
Contract length: 35 months

Pay: From 13.50 per hour

Expected hours: 25 per week

Benefits:

Company pension Flexitime Free parking Health & wellbeing programme On-site parking Work from home
Experience:

Management: 2 years (preferred) Training & development: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Location:

Shrewsbury SY3 5AL (preferred)
Work Location: Hybrid remote in Shrewsbury SY3 5AL

Expected start date: 01/08/2025