Safer Wales is an independent community safety charity whose mission is to support, protect and empower people who are often invisible in society. For the last 20 years we have been working with victims of domestic violence, rape, sexual abuse, exploitation and hate crime. Following the change that lasts model, Safer Wales Centre is working to help support vulnerable women to access to facilities, activities and other essential items.
We are seeking a Volunteer Receptionist to join our team. This is an unpaid position that offers valuable experience in office administration.
Duties Warmly welcome clients and visitors, creating a positive first impression.
Answer, screen, and direct incoming calls professionally.
Take accurate messages and relay them promptly to the appropriate staff.
Maintain a detailed log of visitors and issue visitor passes.
Notify the appropriate staff of visitor or our Women arrival.
Maintain an organised reception area and ensure it is tidy at all times.
Help schedule appointments and meetings.
Monitor access to the office, report any security concerns and follow security procedures.
Provide information about Safer Wales services and assist clients with their need
Skills
Proficient in using computerised systems for administrative tasks.
Excellent phone etiquette and communication skills.
Strong organisational skills with attention to detail.
Familiarity with office equipment and procedures.
Benefits of volunteering with Safer Wales
An opportunity to learn new skills
Satisfaction of helping others
Working in a team and developing relationships
Chance to develop personal skills and experience
Reimbursement of travel costs
Attend Training opportunities
Telephone: 0292022033
Email: volunteering@saferwales.com
If you are looking to gain practical experience in receptionist duties and office administration, this volunteer role could be a great opportunity for you.
Job Type: Volunteer
Schedule:
Monday to Friday
Work Location: In person
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