Job Description

Do you enjoy talking to people? Are you well organised? Are you confident with IT?

If so, you may be suited to our job vacancy of

Volunteering and Communications Administrator

Salary:

23,918 per annum, pro-rata (14,351 actual per annum)

Hours:

21 hours per week, working pattern to be agreed

Contract:

Permanent

Location:

Taunton

Why is this one of the best jobs in Somerset?

Part time!

Only 21 hours per week!

People!

You will be working with the loveliest, kindest, most caring people (our Volunteers) to enable them to go out in their local communities in their various roles and improve the lives of local older people.

Variety!

No two days will be the same except that in this key role you should be able to go home having had an interesting day and feeling good knowing that you've made a real positive difference in the world.

More people!

We are the largest charity for older people in Somerset. As both the Volunteering and Communications Administrator you will have a central role in the organisation and through working alongside our friendly and supportive team of staff you will be very much in the loop of all the charity's activities.

Every day is a school day!

You will be discovering new things all the time, whether that is through testing new tech, researching local attractions or hearing our older clients' interesting stories while chatting on the phone.

The main part of this role is focused on the important tasks associated with the recruitment and support of Volunteers, including promoting Age UK roles and DBS checking and training. Through the Communications side of the role you will also be involved with events, keep the website updated and use social media and other channels to reach the older people who need us the most.

We are the largest charity for older people in Somerset with more than 250 Volunteers. This worthwhile role offers lots of variety and opportunities to learn.

TO APPLY: Visit www.ageuk.org.uk/somerset/get-involved/work-for-us for more information and an application pack

CLOSING DATE: Apply Now. There is no formal deadline. We will be reviewing applications as they are received.

Age UK Somerset is striving to be an equal opportunities employer and welcomes applications from all sectors of the community.

Charity Reg. 1015900

:

To undertake the administration of the Volunteering service; predominantly relating to the recruitment and support of our volunteers.

To provide some assistance to the Communications function (social media, website, events) as and when required.

Main Duties: Volunteering

Proactively promote volunteering for Age UK Somerset and respond promptly to all enquiries relating to volunteering matters and from volunteers themselves Liaise across services and projects to assess the need for volunteer recruitment and respond accordingly, under the guidance of the Volunteering and Communications Manager Ensure Volunteering opportunities are promoted online, in leaflets and posters and are kept up to date Maintain thorough application and screening processes in recruiting volunteers and ensure they are inducted, appropriately matched and trained for a position Process volunteer references and Disclosure and Barring Service (DBS) checks, monitoring their progress and outcome. Act as a DBS "Disclosure Manager", Create and maintain up-to-date, secure and efficient filing systems in line with the organisation's processes, protocols and data protection requirements Complete monthly monitoring and timely reporting Provide general administrative support and assistance for the Volunteering service, undertaking routine duties such as answering the phone, emails, filing and photocopying Contribute to the team, communicating openly, being proactive and working as a positive, engaged team member Representing Age UK Somerset Volunteering & Comms Team at meetings about volunteering

Main Duties: Communications

Basic website content maintenance (training provided) Posting on behalf of Age UK Somerset via our social media channels, as requested Manage supply of and consistency of posters, leaflets and general promotional material of Age UK Somerset Assist in the distribution of promotional materials Assist in the production of newsletters for both external and internal circulation Answer phone enquiries/requests to the service, including responding to voicemail messages. Assist the Volunteering & Comms Manager with organising and supporting at fundraising / awareness events as required. Carry out any other duties as requested by the Volunteering and Communications Manager which are commensurate with the post.

Education/Knowledge/Experience/Skills/Abilities

Essential:

Good standard of education Strong experience of working in an office administration role Working knowledge of MS Office (particularly Excel, Word and Outlook) at an intermediate level Excellent interpersonal skills, 'soft' skills and telephone manner Excellent attention to detail Effective internal and external communication skills - verbal and written Ability to multitask, organise, prioritise and plan work effectively Ability to work as part of a team and independently, using initiative and taking responsibility whilst seeking support where appropriate Good time management skills A willingness to learn

Desirable:

Previous experience of working with volunteers and working within a Volunteering and/or Communications role Knowledge of the work of Age UK Somerset and charity context Experience of copy writing or proof reading Experience of MS Publisher, MS PowerPoint and Sharepoint Previous experience of a customer relationship management system, including simple report generation Knowledge and experience of using social media for business purposes Experience of popular marketing and AI tools, eg Canva, SurveyMonkey, Buffer, ChatGPT, CoPilot
(Please review the Job Application Pack for full details)

Work remotely

No
Job Types: Part-time, Permanent

Pay: 14,351.00 per year

Expected hours: 21 per week

Benefits:

On-site parking
Work Location: In person