Job Description

We are recruiting for a Volunteering Community & Outreach Coordinator to provide administration support to a range of volunteer led-services. These services offer essential support to people who are discharged home from hospital, and frail elderly people at risk of deconditioning and social isolation. You will provide detailed support to a group of highly engaged and skilled volunteers. We are looking for a confident administrator who is not afraid to take on new challenges. You will be joining a dynamic team who work with over 300 volunteers making a difference to patients, staff and the way our hospital is run.
Main duties of the job
The Community & Outreach Volunteering Coordinator will provide the administration support to underpin the suite of Volunteering Community & Outreach Volunteering Services: Volunteer Discharge Support Service, Gentle Movement Volunteering, EDDM Volunteering, Community Exercise Volunteering Service.
About us
Kingston Hospital NHS Foundation Trust cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated "Outstanding" for overall quality and leadership by the national Care Quality Commission regulator.
We have approximately 350 beds and directly employ around 2,900 staff. Our trust provides a full range of diagnostic services and treatment services. Our main site is the Kingston Hospital site but we also run a number of outpatient clinics in the community, including in Raynes Park, Surbiton, Queen Mary's Roehampton and Teddington.
Details
Date posted
26 September 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
32,199 to 34,876 a year p.a. pro rata inclusive of HCAS (Outer)
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
396-NN-7487520-A&C-DK
Job locations
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT2 7QB
Job description
Job responsibilities
****Please refer to the supporting document attached, ensuring that your application refers specifically to the person specifications**** Job description
Job responsibilities
****Please refer to the supporting document attached, ensuring that your application refers specifically to the person specifications****
Person Specification
Qualifications
Essential

• oEducated to degree level or acquired equivalent experience

Experience
Essential

• Sound experience of managing projects from start to finish
• Supervising people including staff and volunteers.
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, FaceTime, What's App and PowerPoint.
• Sound experience of undertaking evaluation and monitoring KPIs within a project
• Full understanding of requirement for excellent customer service - both internally and externally.

Desirable

• Experience of working with volunteers in an NHS or Health Field
• Managing services delivered by volunteers
• Setting up and managing a standalone volunteering project
• Demonstrating impact of a project or programme for people and communities

Person Specification
Qualifications
Essential

• oEducated to degree level or acquired equivalent experience

Experience
Essential

• Sound experience of managing projects from start to finish
• Supervising people including staff and volunteers.
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, FaceTime, What's App and PowerPoint.
• Sound experience of undertaking evaluation and monitoring KPIs within a project
• Full understanding of requirement for excellent customer service - both internally and externally.

Desirable

• Experience of working with volunteers in an NHS or Health Field
• Managing services delivered by volunteers
• Setting up and managing a standalone volunteering project
• Demonstrating impact of a project or programme for people and communities

Skills Required