Job Description

About the Trust

We're one of the UK's biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you?



Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year.

Working Hours:

1931.4 annualised hours Monday - Sunday.

Location:

Work From Home - Regular travel to Foxton Locks and the Canal Museum Stoke Bruerne.



The Destinations & Attractions Volunteer leader will play a key role in the creation, development and ongoing management of a team of Visitor Experience/Event volunteering team whose activity will be focused on Foxton Locks and the Canal Museum Stoke Bruerne. The VL will work with the Destinations & Attractions Manager to plan and deliver a broad range of dynamic volunteer-led activities and events for a wide range of audiences. The programme will focus on paid for events to generate income along with value-added activity aiming to support increasing charitable donations at our destinations. The role will also support events activity and charitable giving at other regional destinations as required. The new volunteer teams led by the volunteer leader, will also support day to day operations in our Welcome Station at Foxton and cafe/museum and shop at Stoke Bruerne.



This exciting new role will also support the Destinations & Attractions Manager to develop and manage a range of external stakeholder relationships and partnerships to deliver innovative volunteer projects to diversify and grow new audiences at sites. These include developing academic partnerships with colleges, universities and Duke of Edinburgh amongst others.



The regularity & flexibility of travel will be discussed further at interview stage.



About the role

Develop and lead a new customer facing, visitor focused team of volunteers to deliver and support public activity and events across regional destinations and attractions Grow and diversify the volunteering team, leading on national and local recruitment campaigns Develop communication and management tools to keep existing and new volunteers informed, connected and engaged with the Trust Build and manage volunteer resources including appropriate PPE, for activity delivery and promote a strong safety culture Co-ordination of training for all volunteers to maintain and improve skills levels necessary to carry out tasks and activity Work with the Destination & Attractions Manager and other regional colleagues to create a dynamic annual events/activity plan organised, led and delivered by volunteers, particularly at Foxton Locks Support the marketing and promotion of activity using posters, social media, website and other media channels Displaying the Trust values and behaviours at all times

Knowledge, Experience & Skills:

Experience of working in a customer service environment Proven experience of delivering works to time, specification and budget Proven experience of working with and leading volunteers Some experience in line management Delivering projects Experience of working with a range of internal and external stakeholders/partners Good interpersonal and communication skills Full UK driving licence

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What we offer:

In addition to your annual salary of 28,470,we also offer a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits, all of which can be found all of which can be found here(https://canalrivertrust.org.uk/about-us/work-for-us/our-benefits).

Other benefits include:

25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years. Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%. Free access to specialist counselling on a range of issues - health; financial; lifestyle; well-being; domestic & neighbourly matters. Access to a range of employee benefits including - store discounts; boating holiday discounts; holiday purchase scheme. Expansive maternity/paternity provisions. Progressive access to learning tools and CPD. 2 days paid volunteering leave, volunteering for local community project work.

We care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.



All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.



At the Trust, we empower our people to flow and thrive both on and off the water. Our colleagues enjoy a variety of benefits that enhance their lives while working in a place that positively impacts others. We take pride in our people, protecting heritage and preserving wildlife, and we're all about the future of our colleagues and the future generations who love and use our network. Inspired by people, we harness the different ways of working and thinking, ensuring our teams grow and reach their full potential.



Navigate your future and lock in your career as we keep our canals open and alive.

Find out more about us on our website:

https://canalrivertrust.org.uk/about-us