Job Description

VP Strategic Growth & Key Accounts

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Salary: From 99k per annum

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Location: Remote with some travel to our offices in Northampton and London

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Type: Full Time / 9,00am-5.30pm / Monday to Friday

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Closing Date: 19th July 2025

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Purpose of the Role

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We're looking for a bold, strategic leader to supercharge growth across our mid-size, growth, and key accounts--aiming to 4x the business in 5 years.

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As VP of Growth & Key Accounts, you'll lead a high-performing team to transform small clients into scalable partnerships, drive market expansion, and shape the future of work-life solutions. You'll work closely with Sales Intelligence, Market Insights, and Product teams to turn data into action and strategy into results.

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Reporting to the Executive Director, you'll own growth strategy, go-to-market execution, and client success across the mid-market--making Bright Horizons the go-to partner in the space

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What we can offer you

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Our benefits include, but are not limited to:

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Flexible working and holiday entitlements

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40% discounted childcare

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Annual awards gala

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Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more

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Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

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Why Bright Horizons?

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We are driven by our HEART values (Honesty, Excellence, Accountability, Respect, and Teamwork). If your values align, you'd be a great fit to join one of our 300 nurseries across the UK. We've also been voted Great Place to Work every year since 2006 - as well achieving Great Place for Wellbeing, Women, and Development.

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Did you know, Bright Horizons Foundation for Children charity has been established since 2005 supporting the lives of thousands of children and families in crisis, across almost 100 locations? Each Bright Horizons colleague is entitled to a paid volunteer day every year!

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Responsible For:

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Strategic Growth Leadership

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Spearhead division-wide strategy to 4x business growth across mid-market and key accounts

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Build scalable frameworks to elevate small clients into high-value partnerships

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Set bold revenue, margin, and performance targets to drive sustainable expansion

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Team & Talent Leadership

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Lead and inspire a high-performing team of Client Managers and Relationship Executives

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Recruit, develop, and retain top talent to fuel growth

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Embed a culture of innovation, accountability, and client obsession

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Key Account Transformation

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Design strategies to turn smallest accounts into scalable, profitable clients

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Implement smart segmentation, resource allocation, and growth pathways

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Track progression with clear KPIs from onboarding to expansion

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Client Growth & Expansion

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Drive revenue through cross-sell, upsell, and service expansion

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Build structured plans to maximise client lifetime value across all tiers

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Create seamless account progression from key to growth to strategic

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Data-Driven Strategy

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Partner with Enablement to build real-time dashboards and performance insights

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Use analytics to spot trends, optimise profitability, and guide decisions

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Leverage predictive data to inform strategy and resource planning

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Market Intelligence & Planning

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Collaborate with Intelligence teams to uncover mid-market opportunities

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Feed insights into broader strategy and service optimisation

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Lead planning to sharpen competitive edge and client relevance

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Cross-Functional Collaboration

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Work across Marketing, Product, Tech, and Full Service teams globally

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Influence org-wide strategy and resource allocation to support growth goals

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Lead initiatives that enhance client experience and operational efficiency

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Strategic Reporting & Executive Comms

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Report to Executive Director on performance, growth, and strategic initiatives

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Shape Go-to-Market, budgeting, and target-setting strategies

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Lead planning sessions and maintain Salesforce as the single source of truth

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Senior Executive | Growth Strategist | Client Success Leader

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Leadership & Growth

Experience driving revenue and leading high-performing teams. Scaled operations, led transformations, and consistently exceeded growth targets in B2B mid-market and enterprise spaces.

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Strategic Account Management

Built and led client success teams across tech and professional services. Expert in mid-market expansion, strategic planning, and competitive positioning.

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Key Account Growth

Turned small accounts into scalable, profitable partnerships. Skilled in account progression, resource optimization, and margin improvement.

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Market Expertise

Deep knowledge of mid-market dynamics and client needs. Strong background in HR benefits, employee wellbeing, and multi-stakeholder engagement.

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Data-Driven Leadership

Fluent in Salesforce and BI tools. Translate data into strategy, forecast revenue, and optimize performance across portfolios.

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Cross-Functional Impact

Collaborative leader across Product, Marketing, Ops, and Tech. Proven change agent in global, matrixed environments.

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Education & Experience

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Extensive experience of progressive leadership

in business development, account management, and client relationship management.

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8+ years in senior executive roles

, successfully leading large, cross-functional teams and driving substantial revenue growth across diverse B2B account portfolios.

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Consistent track record

of exceeding ambitious growth targets in mid-market and enterprise-level environments.

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Proven expertise

in leading organizational transformation initiatives and scaling business operations to support rapid growth and market expansion.

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Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. If you share our passion, values, and have most of the skills listed, we encourage you to apply - as you may be just what we are looking for! Please note, due to our sector all roles are subject to an Enhanced DBS. Some of our roles require specific qualifications by law, this will be highlighted as essential within the advert.
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We look forward to receiving your application!


If you experience any problems, please email europe.recruitment@brighthorizons.com and we will be happy to help.