Job Description

Waiter

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The Wigmore

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The Langham, London; Europe's first Grand Hotel is currently recruiting for Waiter to join our talented The Wigmore team. We're an equal opportunities employer, and we welcome and value applications from all communities.


ABOUT THE ROLE


In the role of Waiter, your key focus will be to:

welcome guests in a friendly and engaging manner provide prompt, friendly and efficient service be familiar with all food & beverage items on the menu support the team in delivering an excellent experience for guests be attentive and proactive with the ability to respond quickly to needs of our guests and bar team be an excellent team player with exceptional communication skills ensure that licensing laws and health and safety matters are adhered to demonstrate your passion in The Wigmore and surprise and delight our guests be responsible for ensuring bills are dealt with accurately

ABOUT YOU

excellent customer service skills previous experience in a similar environment flair, passion and a conscientious attitude confidence, professionalism and engaging personality ability to think outside of the box to surprise and delight our guests excellent attention to detail clear conversational English

YOUR BENEFITS


Financial Wellbeing

Paid Overtime Discretionary Service Charge 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service Access to Wagestream - a salary advance benefit Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels Discounted accommodation at The Langham, London for you and your family Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments Up to 750 Recommend a Friend referral bonus Seasonal Travelcard loan A subsidised taxi journey (20) for any shift you are scheduled to work between 00:00 and 05:00hrs Company pension plan Life insurance Discounts in various high street and online shops

Mental Wellbeing

Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career 2 staff parties per year and several colleague social and community events Access to the Employee Assistance Programme by Hospitality Action (24/7) Access to Qualified Mental Health First Aiders on site Most Valued Colleague of the Month and Year Awards Long Service Awards

Physical Wellbeing

Free meals on duty in our Staff Restaurant Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided Enhanced Sick Pay Eye test vouchers

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