We are actively seeking Waiters to join our London team!
WHO WE ARE
Since the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations. With over 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal. It encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.
POSITION OVERVIEW
The primary responsibilities of a Waiter are to exemplify uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience.
PRIMARY RESPONSIBILITIES
Attend mandatory pre-shift briefing (line-up) before service
Arrive at work on time for shift
Ensure that tables are set to standards
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform while working
Presents menus to customers and answers questions about menu items, making recommendations upon request
Inform customers of daily specials
Explain how various menu items are prepared, describing ingredients and cooking methods
Ensure orders are delivered on time
Ensure food presentation is up to par before serving it
Serves food and/or beverages to guests; prepares and serves specialty dishes at tables if required
Assure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit
Check with customers to ensure that they are enjoying their meals and take action to correct any problems
Check customers' personal identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Maintain a friendly and warm demeanor at all times
Prepare checks that itemize and total meal costs and sales taxes, present, accept payment and provide change or credit card receipt. Follow appropriate accounting procedures for closing checks
Keep wait stations clean, set up and take down station appropriately
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
May be asked to perform side work such as the following: stock service areas with supplies such as coffee, food, tableware and linens
Attend mandatory food and beverage classes
Perform miscellaneous job-related duties as assigned
MINIMUM QUALIFICATIONS
Fluent English speaker
High School Diploma or equivalent. Some college preferred
At least 1-2 years of experience in a related field, preferably in hotels or restaurants
Must be able to convey information and ideas clearly
Ability to display warmth and hospitability
Flexible and long hours sometimes required
Ability to stand during entire shift
Ability to exert up to 25 kg of force occasionally, and/or constantly to lift, carry, push, pull or otherwise move object
Knowledge of any POS system a plus
Knowledge of Greek cuisine a plus
Applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
This summarises the main responsibilities of your role but there may be other reasonable requests made, and other responsibilities included from time to time
COMPENSATION
The position is paid an hourly rate up to 16.71. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
More detail about Estiatorio Milos - London part of Estiatorio Milos
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