Job Description

Waiting Staff

About us

Lockside Steakhouse LTD is a small business in Stourbridge, DY8 3TQ. We strive to be the very best.

Duties will include;

Serve patrons with food and beverages in a positive and friendly manner. Provide information to help food and beverage selections. Present ordered choices in a prompt and efficient manner. Maintains dining ambiance with an enthusiastic attitude. Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils. Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies. Help patrons select food and beverages by suggesting courses, explaining the chef's specialities, identifying appropriate beverage pairings, and answering food preparation questions. Transmits orders to bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Serves orders by picking up and delivering patrons' choices from bar and kitchen and delivering accompaniments and condiments from service bars. Responds to additional patron requirements by inquiring of needs and observing dining process. Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs. Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return. Obtains revenues by totalling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons. Adhering to all Health and Hygiene procedures Complete Level 2 Health and Hygiene Training, Health and Safety, Fire, COSHH and Allergen training. Clean down tables/restaurant area on departure of their shift and ensure take over has been completed. Be ready to work five minutes before shift starts for handovers Come to work in full uniform and adhere to all uniform/hair standards
Wage review after 3 months. Minimum Wage to start. 3 months probation. Interview will include a trial shift. Must be able to work Christmas's and New year. Keep your own tips. Service charge is split between all members of staff.

Job Types: Full-time, Part-time, Permanent

Pay: 7.55-12.21 per hour

Benefits:

Company events Company pension Discounted or free food Employee discount Free parking Gym membership On-site parking
Ability to commute/relocate:

Stourbridge DY8 3TQ: reliably commute or plan to relocate before starting work (preferred)
Experience:

Serving: 1 year (required)
Work Location: In person