Job Description

Location:

Glasgow

Hours:

Full?time

About Us

Aces Eye Clinic is a leading provider of eye care services, committed to delivering excellence, compassion, and precision in ophthalmic care. We pride ourselves on providing friendly, professional service and using cutting?edge technology to support patient care.

We are seeking a dedicated, organised, and customer?focused

Administrator

to join our team and support the smooth running of the clinic's operations.

Role Overview

As an Administrator at Aces Eye Clinic, you will be a key point of contact for patients, staff, and external partners. You will manage administrative tasks, support clinical staff, ensure efficient patient flow, and help maintain a welcoming and professional environment.

Key Responsibilities

Answer phones, and manage enquiries professionally Book and confirm appointments, manage schedules and diaries Maintain patient records and data entry (ensuring confidentiality and compliance) Liaise with clinicians, staff, and external providers (e.g. labs, suppliers) Support general office tasks (filing, photocopying, scanning, mail) Assist with clinic communications, letters, emails, and patient correspondence

Requirements

Essential:

Previous administrative or office experience Strong customer service skills, friendly and professional manner Excellent organisational skills and attention to detail Good IT skills: MS Office (Word, Excel, Outlook) and ability to learn new systems Good verbal and written communication skills Ability to multitask and prioritise under pressure

Desirable:

Experience in the healthcare or ophthalmic field Familiarity with medical/clinic management software

What We Offer

Friendly, supportive team environment Opportunities for training and development Chance to make a real difference in patients' lives
Aces Eye Clinic is committed to equal opportunities. We welcome applications from all suitably qualified individuals, regardless of background.

Job Type: Full-time

Pay: From 25,396.80 per year

Work Location: In person