Job Description

Hywel Dda University Health Board are looking to recruit a permanent, part time Waiting List Coordinator to join our existing team at Glangwili General Hospital.



An exciting opportunity has arisen to work as part of the waiting list team. This role involves working with the admissions staff to book and assess patients for their operations, which includes complex procedures.



This is a challenging and rewarding role that requires excellent communication skills with which to liaise with patients, relatives and members of the multi-disciplinary team. Experience in the use of systems such as WPAS and WCP is desirable.



To work as part of the Waiting List Management team as a waiting list coordinator and provide comprehensive coordination and administrative support service to the Waiting List Manager /RTT Lead and the team.



The post holder will be responsible for coordinating designated waiting lists as required while supervised by the waiting list manager.



You will be expected to handle confidential health records both manually and on Myrddin and demonstrate the ability to handle sensitive and confidential patient information, i.e. clinical letters, investigations and results.



The post holder acts as the first point of contact for all forms of communication for their designated waiting list specialties for the Consultant and medical team from GPs, patients and relatives, consultants and other hospitals.



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.



We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.



We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals:

Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals:

Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres:

Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services



You will be able to find a full job description and person specification attached within the supporting documents.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.



Interviews will be held on 03/11/25