Job Description

Are you friendly, reliable, and passionate about great customer service? Cafe Central is looking for enthusiastic waiting staff to join our vibrant team!

To APPLY Email your CV and a short cover note explaining why you're a great fit for this role to

Jarmila.Slugocka@foylewomensaid.org

or post to Foyle Family Justice Centre 7-9 Bishop Centre Derry/Londonderry BT 48 6PL

JOB PURPOSE

This is one of several roles involved in the preparation and production of wholesome freshly cooked food for customers to the coffee shop in the Foyle Family Justice Centre. Working as part of a team you will support the cook and catering supervisor in the presentation of a professional and comprehensive food and beverage service to customers. You will work cooperatively with colleagues in schedules for cleaning and will assist with food preparation and service as required.

KEY RESPONSIBILITIES

1.

Service delivery.

Dealing with customers to the cafe serving food and drinks daily.

Ensuring that orders are fulfilled and taking payment from customers.

Ensuring that all food prepared is served in accordance with the advice of the catering supervisor.

Addressing in a professional manner any issues which are raised by customers with a view to resolving these.

Assisting with the preparation of some foods and drinks.

Contributing to the presentation of the cafe including the cleanliness and compliance with health and safety standards and with organisational policies.

2.

Training and development

Ensure your participation in any opportunities given to equip you to fulfil your role competently.

Follow diligently all health and safety protocols and comply with safe practices.

Identify any issues or concerns that you have in respect of your training needs and take part in any programmes or updates offered.

Prepare for and participate in your Performance Development Reviews (PDRs).

3.

Health and Safety

Contribute to the protocols for ensuring that the cafe will satisfy all internal and external scrutiny always maintaining a high level of cleanliness and safety.

4.

Confidentiality/Data Protection

Always adhere to the FWA Confidentiality and Data Protection Policies and Procedures.

5.

Public Relations

Ensure that your conduct contributes to maintaining good public relations between FWA and other agencies/stakeholders.

6.

Any Other Tasks

Such tasks that are requested as judged by your line manager to be within the job definition.

The job description is intended to indicate the broad range of responsibilities and requirements of the post and is neither exhaustive nor prescriptive. The post-holder is therefore expected to undertake any other duties as may be reasonably required.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 8 - 24 per week

Benefits:

Company pension
Shift:

8 hour shift Day shift
Work days:

Monday to Friday Weekend availability
Education:

GCSE or equivalent (required)
Experience:

Hospitality: 1 year (required)
Work Location: In person