Job Description

Join Our Team - Build Your Hospitality Career with The Dormans Group!

We are hiring Waiting Staff for Dormans Bar & The Blind Piglet

If you're passionate about great service, enjoy the buzz of a busy bar, and love working as part of a fun, fast-paced team - this is your sign to apply.

At Dormans, we don't just offer jobs, we offer opportunities to grow with pathways to promotion, staff incentives & perks including Group Discount

Be part of one of the region's leading hospitality groups, known for great nights, great people, and unforgettable experiences.

We can offer:

Staff Discount Cards Free entry into our sister venue Secrets Nightclub Access to ongoing training and development, both inhouse and from industry experts A commitment to your personal development Supportive working environment
And much more...

Purpose:

The purpose of the Floor Staff role is to provide excellent customer service. You will assist our customers, welcome them to our venue and ensure they have a positive and welcoming experience when visiting us. Your role is vital to ensuring the success of our venue and making customers want to come back!

The following duties are not an exhaustive list of duties and may be subject to change depending on the needs of the Group.

Key Duties

1. Greet customers as they arrive and escort them to their tables

2. Provide menus, take orders and promote specials

3. Ensure orders are served promptly and correct

4. Check in with customers throughout their stay in the venue

5. Provide customers with their bills and process their payments

6. Work closely with other staff in the venue i.e kitchen staff, bar staff

7. Assist in cleaning the venue

8. Assist in other areas of the venue as required and instructed by your manager

9. Ensure all customers have a positive experience when visiting our venue

10. Report any complaints from customers to your manager

Health and Safety

Ensure all areas are maintained in a clean, hygienic and safe condition, in accordance with Food Safety and Food Hygiene Regulations, Health and Safety at Work Act

Ensure that all accidents/incidents are reported to your supervisor

Dorman's Bar are an Equal Opportunities Employer.

Job Types: Part-time, Permanent

Pay: 12.21-18.98 per hour

Experience:

Catering: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Bartending: 1 year (preferred)
Work Location: In person