Job Description

The Northfield Hotel is located on the outskirts of the beautiful fishing town of Minehead, Somerset. Set within 2 acres of beautifully manicured gardens, this 3property with 29 bedrooms is open year-round servicing leisure guests, locals and groups alike. We have a fabulously close-knit team who love to work together. We also boast stunning views from our elevated position from the coast to the Quantocks, Brendon Hills and indeed Exmoor itself.
Job Summary:
We are seeking a dedicated Server to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest service. As a Server, you will play a key role in ensuring an enjoyable dining experience for our customers.

Your Role:

To welcome & greet each guest as they enter. To ensure each guest is served with in a timely manner. To ensure food and drinks ordered are delivered in a timely manner. To maintain the high standards of cleanliness. To provide and promote a welcoming, friendly, personal and professional service. To ensure all guest expectations are reached and always exceeded. Open and close areas following correct procedure forms. To always promote the restaurant / bar and the hotel standards To gain guest feedback for the restaurant / bar and the hotel and feed back to your manager To assist guests enter the restaurant, carrying their drinks where possible. To monitor the quality of food offered To control the security of the hotel and Report work related accidents, or other injuries immediately upon occurrence. Support your colleagues and assist coaching new starters through their probation periods. Maintain and striving to improve standards of service. Maintaining a fast and effective service Monitoring and keeping a close relationship with the kitchen to ensure guests receive their food in timely manner. To be able to professionally take a Food & Drinks order from guests Process payments and operate the POS system efficiently
Experience:
- Previous experience in a restaurant or hospitality setting is preferred
- Strong time management skills to handle multiple tasks simultaneously
- Knowledge of basic food preparation and food safety guidelines
- Ability to work collaboratively with kitchen and waitstaff teams
- Excellent guest service skills with a focus on customer satisfaction
- Basic math skills for handling transactions accurately

Join our team and enjoy a dynamic work environment where you can showcase your hospitality skills and grow in the restaurant industry.

Job Type: Part-time

Pay: Up to 12.21 per hour

Expected hours: 16 per week

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Experience:

Hospitality: 1 year (required) Bartending: 1 year (required)
Work Location: In person

Application deadline: 10/10/2025
Reference ID: Server / Waiter / Waitress