Job Description

Responsible for all administrative functions relating to the ward. Participate in the reception of patients and relatives in the clinical area and act courteously to all visitors. Works within set routines, policies and procedures/can use own initiative with patient enquiries.
Main duties of the job
The duties of the Ward Clerk, will include:
Work collaboratively and co-operatively with their ward clerk colleagues to provide full administrative, reception and clerical support to the wards.
Input and retrieve information from Cerner PR/Mediviewer
Maintain data quality of all activity in the ward
Manage patient case notes where required
Work collaboratively and co-operatively with others to meet the needs of patients and families
Provide cover for other ward clerks in the department during periods of absence
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Details
Date posted
22 August 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
29,179 a year per annum Inclusive of High Cost Area Supplement
Contract
Permanent
Working pattern
Full-time
Reference number
337-NP-8987MM
Job locations
Northwick Park Hospital
Watford Road
Harrow
HA1 3UJ
Job description
Job responsibilities
To view the main responsibility, please see the attached the and Person Specification. Job description
Job responsibilities
To view the main responsibility, please see the attached the and Person Specification.
Person Specification
Education & Qualification
Essential

• 1. Good basic numeric and literacy skills
• 2. GCSE grade A-C English and Maths or equivalent o

Desirable

• NVQ level 2 in office admin /NVQ customer care

Knowledge and experience
Essential

• Computer literate, good basic IT skills
• Effective verbal, written and electronic communication o

Desirable

• Knowledge of patient administration systems

Skills, abilities and attributes
Essential

• Good oral and written communication skills
• Able to prioritise workload and work with minimal supervision

Desirable

• Good interpersonal skills o
• Able to work as part of a team and independently.

Person Specification
Education & Qualification
Essential

• 1. Good basic numeric and literacy skills
• 2. GCSE grade A-C English and Maths or equivalent o

Desirable

• NVQ level 2 in office admin /NVQ customer care

Knowledge and experience
Essential

• Computer literate, good basic IT skills
• Effective verbal, written and electronic communication o

Desirable

• Knowledge of patient administration systems

Skills, abilities and attributes
Essential

• Good oral and written communication skills
• Able to prioritise workload and work with minimal supervision

Desirable

• Good interpersonal skills o
• Able to work as part of a team and independently.