Job Description

We are seeking a proactive, organised and resilient Ward Clerks . These are fast-paced and varied role where no two days are the same.



You will manage a high volume of enquiries, maintain accurate patient records, and support in ensuring effective communication and patient flow. The ability to stay calm under pressure, prioritise tasks efficiently, and deliver excellent customer service in a busy environment is essential.

The roles advertised are as follows:

-



Ward Clerk in Antenatal Clinic - 17.5 hours per week



Ward Clerk - Aston Ward - 22.5 hours per week

Please indicate in the supporting information on your application form which post you are applying for.



Welcome and direct patients and visitors, ensuring they receive a friendly and professional service.



Provide clerical support, including filing, data entry, and maintaining patient records, supporting with clinic arrangements.



Handle telephone and face-to-face enquiries, referring as appropriate.



Update and maintain notice boards and patient information displays.



Assist with patient feedback processes (e.g. Friends and Family Test).



Provide cover for other clerical staff during absences.



We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.



In accordance with UK Immigration Policy, this role does not meet the UK Immigration Policy eligibility criteria and therefore we are unable to provide Skilled Worker Visa Sponsorship. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)



We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.



We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.



Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.



Please be aware that this post requires an Standard DBS (Disclosure and Barring Service) check with barred lists, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.



Please read the attached Applicant Pack prior to completing your application form to find out more information.



Please download a copy of the and Person Specification located under the Supporting documents heading to read more about the advertised role.



As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.



We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).



We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job you're applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.



Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.



We look forward to receiving your application.