Job Description

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.


You'll be working full time 40 hours a week at Cygnet Kenney House, helping ensure the smooth and safe management of our care.


Cygnet Kenney House is our new hospital for women, located in Oldham. The services provide a safe and secure care pathway for women with mental health need and are now open.


We have collaborated with the NHS to develop services to support women from the North West to be treated closer to home. There are three wards at Cygnet Kenney House; Billington Ward, a 12 bed specialist Psychiatric Intensive Care Unit (PICU), Baldock Ward, a 16 bed Acute service and Harben Ward, a 16 bed mental health rehabilitation and recovery service.


The PICU and Acute environments offer rapid access to care, supporting women to move quickly and safely through to the most appropriate and least restrictive setting. The mental health rehabilitation and recovery ward (level 2) supports individuals moving on from the Acute ward, as well as external referrals from other services such as secure, CAMHS, and more.


With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.


At Cygnet, our perks go way beyond pension schemes and excellent professional development.


You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work.


Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day...

Assist clinical staff in ward administration Ensuring accurate recording & circulation of information File all patient case notes & conduct regular audits to ensure all paperwork is up to date Complete all ward filing in line with Cygnet policies Answer telephone, cover reception & undertake other administrative duties as required Ensure that reports are submitted on time & that care plans are accurate & up to date Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? We'll offer you...

Strong career progression opportunities Expert supervision & support Pension scheme "Cycle to work" scheme & employee discount saving

You are...

Experienced in administration in a fast-paced hospital environment Organised, diligent & can strictly adhere to processes & procedures Knowledgeable of mental health & patient confidentiality issues Skilled at inputting, pulling & analysing data using Microsoft Excel Proficient in Microsoft Word, PowerPoint, etc An excellent verbal & written communicator with strong interpersonal skills Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.


Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.