Job Description

Ward Clerk, Edward Myers Centre, Harplands Hospital



This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:



North Staffordshire Combined Healthcare NHS Trust Midlands Partnership University NHS Foundation Trust University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. Staffordshire and Stoke-on-Trent Integrated Care Board

An exciting opportunity has arisen for a Ward Clerk on the Edward Myers Centre, Harplands Hospital. The Ward has a full MDT which strives to deliver high quality compassionate care.



The ward will offer a full induction package. Training and competencies within the administrative setting and on-going support and professional development will be tailored to meet your individual needs.



You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with patients and their families, so good communication skills are vital.



This is a full-time role for 37.5 hours per week



To provide comprehensive clerical service to the ward ensuring that all duties are carried out accurately and efficiently and that confidentiality is maintained.



The post holder will work as an integral part of the ward team. You will be responsible for monitoring all of the non-clinical patient facilities service in the ward area and ensuring a clean, safe and comfortable environment to improve the patient's experience.



The main elements of this role are conducting daily checks of the ward environment to monitor quality standards, to report deficiencies and take appropriate action. Ensure the delivery of cleaning, catering and minor maintenance services together with other specified tasks to meet individual patient needs.



As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.



We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.



We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 ( Greener NHS (england.nhs.uk) . As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".



The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.



To adopt a flexible approach and recognise changing priorities throughout the day in respect of the fluctuating nature of a busy service.



To ensure accurate and efficient allocation, recording and despatch of mail.



To receive telephone calls, refer to nursing staff or take/allocate messages as appropriate.



To receive and send documentation and e-mail as per policy



To produce correspondence and other documentation as required.



To photocopy, collate and distribute documentation as required.