Job Description

An exciting opportunity has arisen for a ward clerk on Acute Assessment unit, at Warrington & Halton Teaching Hospitals NHS Foundation Trust - Halton site.



Applicants should have excellent communication skills, the ability to prioritise own workload, and work well as part of a team. We are looking for ideally someone with previous clerical experience (Hospital experience preferred). However, training will be provided.



You must have an excellent telephone manner, as you will be speaking to patients, relatives and other health care professionals via the telephone.



Vigilance in passing on important/confidential information to the relevant members of staff is paramount.



Must be able to organise own work load, ensuring all duties are completed within a reasonable time frame.



A key part of the role involves managing secure archiving and disposal of documentation. You will liaise with the team to contribute to the smooth running of the department by ensuring that all operational requirements are met efficiently.

Other duties include :

Obtain complete medical records, locate any missing case notes



Ensure confidentiality of all medical records and information relating to patients, ensuring patients notes available for staff



There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibility outlined above.



This job description may be reviewed from time to time in light of developments and may be amended in consultation with the post holder



Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.



Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.



Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.



A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.



We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.



An exciting opportunity has arisen for an enthusiastic and hardworking individual to join Ward AMU within the position of Ward Clerk. AMU is an Acute Medical assessment unit 36 bedded AMU admit patients directly from the Emergency Department .It is fast paced , and we have a high number of discharges and admissions. Our nurse in charge co-ordinates the efforts of all staff on shift helping to manage any challenges that arise or and workplace pressures using a teamworking approach. Excellent communication skills are essential, as you will handle telephone enquiries, redirect calls, and

respond to queries from patients, staff, and external agencies, always ensuring confidentiality is maintained. You will also support the team with general administrative tasks such as photocopying, filing, distributing mail, and maintaining departmental records in line with Trust policies.



FULL JOB DESCRIPTION ATTACHED