Job Description

Ward receptionist on a 16 bedded ward within the surgical division. Specifically Head & Neck. Working as part of the team to facilitate good patient flow and patient journey on the ward.



Organising appointments, updating PAS demographics for all ward patients/ transactions (admitting / discharging etc.) , appointment booking, clinic preparation, scanning etc. It is expected that staff will be able to demonstrate a reasonable level of initiative in organising their workloads and in taking decisions and action within clearly defined limits.



To ensure patient confidentiality is maintained at all times



The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.



We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.



The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.



It is expected that staff will be able to demonstrate a reasonable level of initiative in organizing their workloads and in taking decisions and action within clearly defined limits.



To ensure patient confidentiality is maintained at all times.



Computer skills - working with multiple systems



Team working and the ability to adapt to a busy environment.