Job Description

Our Distribution team are now looking for Warehouse Administrators support the smooth running of our state of the art, open plan warehouse. You will be part of a friendly, professional environment where your growth is supported, and your work will directly contribute to delivering excellence for both our customers and colleagues.

About the Role

In this role, you will be responsible for ensuring the efficient flow of goods through our supply chain. Working with complex system queries, handling reporting tasks, and supporting both internal teams and external stakeholders, you will play a vital part in maintaining stock accuracy and operational excellence. You will report to an Assistant Manager, and your work will help ensure that goods move smoothly through our warehouse while queries are resolved quickly and effectively.



Key responsibilities include:



Running and monitoring system reports and taking appropriate action. Investigating delivery errors, stock discrepancies and overages. Processing and resolving return to vendor (RTV) stock queries. Supporting the warehouse team with administration tasks where required. Assisting buying teams with both internal and external queries. Ensuring queries are dealt with in a timely and professional manner.


All shifts will be day shifts, finishing no later than 6pm. There are several FTC's available.



As part of the team at Thatcham, you will also benefit from a heavily subsidised canteen offering breakfast, lunch, dinner and all-day snacks, local recognition schemes with 25 prizes, exclusive giveaways, and staff trips to our iconic Knightsbridge store. In addition, Harrods offers a range of company-wide benefits including 33% staff discount, subsidised medical and dental cover, discounted gym membership, and more.

About You

You will have excellent communication skills and confidence working with both customers and stakeholders. Highly organised, adaptable, and able to prioritise, you will thrive in a fast-paced warehouse environment while keeping a focus on accuracy and detail.



You will also have:



Strong computer literacy with proficiency in Microsoft 365 applications, including Excel, Outlook and Teams. While previous experience with SAP is desirable, if you have strong computer literacy and a willingness to learn, we will provide full support and training to help you develop these skills. The ability to work independently as well as part of a team. A proactive, flexible approach with the confidence to solve problems and adapt to change. Strong interpersonal skills to build trusted working relationships.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.



At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.



If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.