Job Description

What you'll bring to the team:
Warehouse & Logistics Manager
Alton Towers Resort
Full-time | Permanent
Are you an experienced warehouse and logistics leader looking for your next challenge in a fast-paced, dynamic environment? Alton Towers Resort is looking for a proactive and highly organised Warehouse & Logistics Manager to oversee the smooth, efficient, and safe movement of goods that keep our magical resort running every day.
Reporting to the Director of Planning and Business Support, you'll lead our dedicated warehouse team, ensuring our stock, vehicles, and logistics operations are managed to the highest standards across the resort.
What You'll Be Doing

• Inventory & Stock Management
• Oversee stock levels across all warehouse locations, ensuring accurate inventory and timely updates.
• Lead regular stock takes, resolving discrepancies quickly and effectively.
• Implement strong profit protection measures to reduce loss and waste.
• Manage warehouse systems and produce regular reports on stock, performance, and operational insights.
• Order Fulfilment & Logistics Operations
• Ensure accurate picking, packing, and delivery of goods across the resort.
• Act as a key liaison with Global Operations and business partners to support wider logistics goals.
• Oversee maintenance, compliance, and performance of company vehicles, forklifts, and motorised equipment

Qualifications & Experience:
What We're Looking For
We're seeking someone with:

• Significant experience in warehouse and logistics management, ideally in a large-scale, fast-paced environment (resort, theme park, hospitality, or similar).
• Strong leadership skills with experience managing and developing a team.
• A solid understanding of stock control, order fulfilment, logistics systems, and profit protection.
• Knowledge of food safety regulations and operational compliance standards.
• Excellent communication, organisation, and problem-solving skills.
• A background in logistics or supply chain management is preferred, along with experience using warehouse management systems.

Benefits:
Why Join Us?
At Alton Towers Resort, you'll play a key role behind the scenes, ensuring our teams have everything they need to deliver unforgettable experiences for our guests. You'll join a supportive, passionate team within one of the UK's most iconic attractions, with opportunities to grow your skills and develop your career within Merlin Entertainments.
You'll also enjoy a wide range of Merlin benefits, including:

• 33 days holiday (including bank holidays)
• 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year's service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities

Plus, many more...
Pay Range: Competitive

Skills Required