Job Description

Do you have what it takes to drive operational excellence in a fast-paced environment? Can you inspire teams to hit KPIs while maintaining a strong safety-first culture? Are you looking for a role where leadership, accountability, and development go hand-in-hand?

We're looking for a proactive

Warehouse First Line Manager (Nights)

to join in our Customer Fulfilment Centre for Waitrose. Managing the day-to-day Warehouse operations efficiently and effectively to ensure the delivery of a high-quality service to the customer. You will lead an allocated team of Warehouse Colleagues through actively demonstrating the behaviour and engagement standards required to make our customers business better every day.

This is a full-time, permanent position and the hours are

22:00 to 06:00

and

any 5 from 7.

Pay, benefits and more:

We're looking to offer a salary of up to

39,007 per annum + night shift premium of 3,000

, and 25 days annual leave (plus bank holidays). In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.

What you'll do on a typical day:

Champion a safety-first culture by implementing safety and near-miss processes across the team Lead and motivate your team to exceed performance objectives through effective resource planning and KPI management (cost, quality, service) Drive continuous improvement by analysing performance, solving problems, and delivering a flexible, multi-skilled team focused on customer satisfaction Communicate and manage effectively, including regular reviews, performance improvement plans, and handling disciplinary and grievance processes in line with company policy

What you need to succeed at GXO:

Proven leadership in fast-paced FMCG warehouse operations with strong planning and people management skills Knowledge of WMS and ability to analyse data to drive improvements Excellent communicator, confident in managing disciplinary and grievance processes Customer-focused, adaptable, and driven to exceed expectations in a changing environment

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.





The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.