Job Description

Driver Lead
Full-time: Mon-Fri 9:00am-5:30pm
Salary: 29k+ depending on experience
About Us
We believe every table tells a story. We're a creative, fast-growing business specialising in luxury tableware hire, event styling, and kitchen studio spaces. Known for our attention to detail, creativity, and warm team culture, we're proud of the joyful experiences we create for our clients and community alike.
Why This Role
This role in ensures every order runs smoothly from warehouse to client table and back again. This role is all about organising and managing delivery and collection logistics, liaising directly with clients to confirm timings and ensure a seamless experience, and being a true team player in the warehouse - Driving - helping with picking, packing, loading, delivering, collecting, washing, managing returns, and restocking when needed.
Key Responsibilities

• Driving and delivery and collection logistics, ensuring accuracy, timeliness, and cost efficiency.
• Liaise with clients to confirm delivery and collection windows, update them on timings, and resolve any scheduling issues.
• Step in hands-on with warehouse tasks to support smooth operations.
• Manage outsourced delivery and cleaning partners, ensuring reliability and value.
• Oversee vehicle checks, maintenance schedules, and compliance.
• Produce weekly operational reports tracking fulfilment, delivery performance, and costs.

Skills & Experience
Essential

• Proven experience in logistics and operations
• Strong organisational and communication skills, especially with clients.
• Full UK driving licence and confident driving vans across London and surrounding areas.
• Hands-on, collaborative approach - comfortable leading and supporting the warehouse team.
• Excellent spoken and written English, with strong attention to detail in client communication.
• Confident using digital systems and tools (e.g. Monday.com, Booqable, Google Workspace, route planning apps).

Desirable

• Background in the events, logistics, or rental industry.
• Familiarity with route optimisation or reporting tools.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Skills Required