Job Description

Bridgewater Community Healthcare NHS Foundation Trust and Warrington and Halton Teaching Hospitals NHS Foundation Trust plan to integrate and form a new organisation on the 1st April 2026. As such, if your start date is on or after 1st April 2026, you will be employed by the newly formed organisation. Should you join Bridgewater prior to this date, your employment will automatically transfer into the new organisation. We are confident that this transition will provide new opportunities and a continued commitment to excellence in patient care.

Job Purpose:

The Community Equipment service is a Priority 1 service that facilitates early discharge from hospital; hospital avoidance and provides equipment to enable residents to live as independently as possible in their own home or a care/residential home. The post holder will be responsible for operational management and performance of CES. Will provide support to the Clinical Manager The development of business cases/ tender submissions Interpretation and analysis of data Capacity and demand modelling In the development of Business Plans, supporting the delivery of the organisations corporate objectives The post holder will be responsible for the following functions within the clinical division: Providing management and leadership to CES staff team. With specific responsibility for reviewing, establishing and maintaining effective systems and process to support the management and delivery of services and ensuring that arrangements are in place to meet local and corporate operational requirements.



Patient Experience programmes/ functions, working in conjunction with the Patient Experience Co-ordinator. Identify tender opportunities for the service. Emergency Planning and business continuity for the service The post holder will form part of the tender submission team, where appropriate and may be required to work on specific projects across the Adult Services Directorate as agreed. Duties and Responsibilities Work closely with Clinical Manager and performance Team to analyse and interpret all the available data around service capacity, activity, quality finance, and outcomes; map their current business processes and help them to identify future processes in order to maximise the performance of their service.



Day to day management and supervision of all team leaders, within CES and develop and support the skills and competencies of the individuals. Identify and prioritise discrete projects or specific pieces of work and co-ordinate these to ensure processes and functions support the delivery of national and local programmes, for example management of KPIs and productive community services initiative. Develop a culture of using business intelligence to introduce change in each service. Utilise benchmarking software and models to compare performance to other peers wherever possible.



Utilise this data to formulate actions plans to improve performance with Clinical Manager and Team Leaders. Operational Lead for CES, working proactively and using own initiative. Use expert technical skills, experience, judgement and discretion in order to develop this group of staff to support the effective delivery of CES. Ensure that the team adheres to Information Governance best practices and procedures.



Responsible for health and safety; fire; first aid; infection control within the work place and ensure that SOPs are available to protect staff and users of the service. To be responsible for the management of risk within the service, regularly reviewing each risk and scoring/updating action plans, feeding this information to the team and to the Quality and Safety Sub Group. Business Development: Support the Clinical Manager. Identify business growth, and scan for tender opportunities.



Produce robust business cases/ tender submission by working with clinical leads, finance and information to write the proposal. Support the Clinical Manager to develop the service business development plan. To take a lead responsibility with the Clinical Manager for the co-ordination of CES emergency planning activities, such as the on-going development of business continuity plans. To ensure that Patient Experience programmes are undertaken within the service and the outcomes of the programmes are monitored and initiated.



In conjunction with the patient experience co-ordinator ensure that complaints are responded to within the given timescales, and lessons learnt are identified and reported to the divisions risk and governance group. To act as patient experience champion of the service and support staff to respond to patient enquiries. Communication: Develop excellent relationships with Clinical Manager and Service Leads to ensure the on-going development of safe, effective and efficient services Communicate effectively both written and verbally at all levels. Present reports to a variety of audiences small groups - committees and large workshops using appropriate presentation techniques.



Liaise with key stakeholders and partners i.e. Local Authority, to ensure the organisation maintains good working relations and is in a position to respond proactively to developments within the local healthy and social care economy. To be the service representative at Quality and Safety Sub Group; Purchasing Group; Medical Devices Group; Finance, Workforce and Performance; winter planning and winter resilience meeting groups. To Chair the Operational Managers Group meetings; liaising with management from various disciplines across Bridgewater adult and childrens services; mental health service; hospital services; etc., to continually ensure that Residents receive the level of service required and agreed within contracts.

Planning and Organising:

Time manage own workload to ensure the provision of an efficient, accurate and effective clinical service for the Directorate and commissioners. Monitor and review workload of the team to ensure statutory and local deadlines are met. Regularly review, maintain and adapt effective working procedures to ensure service needs are met, and propose changes to working practices where necessary. Negotiate deadlines and prioritise own workload to ensure weekly, monthly, quarterly and annual deadlines are met.