Job Description

Warehouse Manager

Fixed-term contract (6 months), with the possibility of extension or transition to a permanent role, subject to business needs and performance.

Location:

Office-based at HQ, Monday to Friday

Facilities:

Main warehouse at HQ plus nearby storage warehouse

About EcoScent

EcoScent provides scent marketing solutions that enhance customer experiences and influence purchasing decisions. Our scent machines and exclusive fragrances are used by leading brands across hospitality, healthcare, retail and wellness. We deliver seamless tailored scent solutions supported by efficient warehouse and operational execution.

The Role

We are looking for a hands-on Warehouse Manager to take full ownership of warehouse standards, operations and team performance.

This role carries full accountability for running an efficient, clean, tidy and well-organised warehouse environment across our main HQ warehouse and nearby storage facility. You will ensure stock is accurate, visible and always ready to support smooth pick, pack and dispatch operations.

Team management, inventory control and stock management sit at the heart of this role. You will own team cohesion, stock accuracy, availability and control, ensuring systems, processes and data are reliable and disciplined.

You will lead, manage and develop the warehouse team, creating a culture of accountability, ownership and teamwork. We are looking for a friendly but firm leader, to be approachable and supportive, while confident holding people accountable, managing performance and owning outcomes.

You will oversee day-to-day warehouse operations, ensuring orders are fulfilled accurately, on time and to agreed standards. You will work closely with operations and wider teams to balance priorities, spot issues early and resolve problems effectively.

Alongside the Lead Engineer Supervisor, you will oversee our hybrid warehouse and engineer operations, ensuring seamless coordination between stock management, equipment readiness and field service execution.

Success in this role requires a hands-on problem-solver with a practical, "can-do" mindset and a passion for continuous improvement. You will actively challenge how things are done, improve systems and processes and drive higher standards of operational performance.

Key Responsibilities

Full ownership of warehouse standards, organisation and cleanliness Ownership of inventory control, stock accuracy and availability Ensuring efficient pick, pack and dispatch operations Leading, developing and managing the warehouse team Setting clear expectations, KPIs and performance standards Running KPI and performance reviews and addressing underperformance Managing goods in/out, deliveries and logistics partners Maintaining warehouse systems and stock management tools Identifying and implementing process improvements Ensuring health & safety compliance across both warehouse sites Acting as escalation point for warehouse and operational issues Overseeing hybrid warehouse and engineer operations in partnership with the Lead Engineer Supervisor to ensure seamless end-to-end execution

What We're Looking For

Experience in warehouse management and inventory control Proven people leadership and team performance management Strong organisational and prioritisation skills Friendly but firm leadership style -- supportive yet accountable Experience running KPI or performance meetings Hands-on, visible leadership in a fast-paced environment Strong problem-solving ability and continuous improvement mindset Comfortable owning outcomes and driving standards

Our Values

Community Obsessed Open Give A Damn Proactive

Benefits

Additional leave including a wellness day Company events and socials Company pension Employee product discounts Gym membership Priavte Healthcare

Why Join EcoScent

This is an opportunity to take ownership of a critical operational function, develop a team, and play a key role in supporting warehouse and wider operations. If you thrive in a fast-paced environment and enjoy leading people, we'd love to hear from you.

EcoScent is an equal opportunity employer. All applicants are considered fairly.

Job Type: Full-time

Pay: 35,000.00-45,000.00 per year

Benefits:

Additional leave Company events Company pension Employee discount Gym membership Health & wellbeing programme Private medical insurance Sick pay
Ability to commute/relocate:

Greenwich SE10: reliably commute or plan to relocate before starting work (required)
Application question(s):

Describe your experience running a warehouse operation. What standards or systems did you put in place to ensure the warehouse stayed organised, efficient and well controlled? Tell us about your experience managing inventory accuracy and stock control. How have you ensured reliable stock data and availability in previous roles? Describe your leadership style. How do you balance being approachable and supportive while holding team members accountable for performance and standards?
Experience:

Warehouse Management: 5 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person