Job Description

Warehouse Operative - Fine Foods (30 hours contract)

At Smith and Brock, we're not just in the business of fresh produce -- we're in the business of people, relationships, and responsibility. As a proudly family-run company, our values are at the heart of everything we do. We believe in quality without compromise, integrity in every interaction, and sustainability that safeguards the future.


We champion fair partnerships with growers, exceptional service for our customers, and a supportive, respectful environment for our team. Every role at Smith and Brock plays a part in delivering honest food, responsibly sourced -- and doing it with heart.


We're looking for a reliable, hard-working and detail-oriented

Warehouse Operative - Fine Foods

to join our passionate and supportive team. The role's priority is retail and courier pick/pack, with additional support across purchasing, stock management, and logistics

What you'll be doing:

Retail & Courier Fulfilment (Priority Duties)


Pick, pack retail, labelling and courier orders quickly, accurately, and to a high standard Ensure all outgoing parcels are correctly labelled, documented, and dispatched on time

Stock Control & Warehouse Operations


Complete weekly/monthly stock counts and reconcile discrepancies Process Goods-In, including accurate paperwork and timely put-away Maintain clear, consistent product labelling and filing systems

Non-Conformance & Waste Reporting


Log any non-conforming products or waste using the company template Escalate issues promptly and file all records for traceability

Health, Safety & Site Security


Follow all H&S requirements, PPE standards, and site procedures Report near misses and safety observations Support building security when working the Saturday shift

Purchasing & PO Management - additional tasks


Raise, update, and close purchase orders in the warehouse/stock system (e.g., Fresh Metrics) Ensure all purchasing aligns with approved suppliers, agreed pricing, and terms Work with Accounts to resolve invoice/payment queries

Logistics & Compliance


Prepare customs/certification paperwork for shipments Support compliance with Brexit-related processes and maintain organised records

What we're looking for:

A team player with a strong work ethic Good communication skills and a positive attitude Ability to work in a fast-paced environment Previous warehouse experience is a plus, but not essential -- we'll train the right person The ability to work a rotating rota consisting of one week with five working days and the subsequent week with six working days. Physically fit and comfortable with manual handling Willingness to be flexible with duties and scheduling French language skills are a bonus, but not essential

What we offer:

Enjoy a weekly free shop of groceries including vegetables and fruits (25 value at company price) 30% off at Sylva Cafe Welcome Smith & Brock Water bottle Career Progression, our Team grew with us * A workplace that values respect, fairness, and a shared commitment to excellence