Job Description

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 250 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now!
We are now looking for a Shift Supervisor who will be responsible for leading our team of Fleet Specialists in London.
YOUR MISSION AT VOI
As a Shift-Lead, you manage a team of Fleet Specialists. You will divide your time between performing tasks in-field (80%) and managerial duties (hiring, training, performance follow-ups of the team)(20%).
Your responsibilities will be:

• Vehicle Utilization - You are out on the streets, collecting and deploying our scooters with a hands on mentality
• Navigating Logistics - Aid in receiving, packing, and deploying new vehicles
• Managing your team - Create shiftplans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely
• Upholding Quality Standards - Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles
• Cultivating Talent - Interview, train, and nurture Fleet Specialists to ensure year-round operational success, aligned with performance targets
• Synergistic Planning - Collaborate with managers to optimize work schedules, ensuring efficient shift planning and execution.

WHAT YOU NEED TO EMBARK
We are looking for a pragmatic and responsible team-player who can fulfill tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs:

• 2+ years of previous work experience
• Experience managing a team of people
• A Full UK Driving License with a maximum of 6 points for minor offenses and no major offenses and meet the requirements for our e-Van insurance. The reason for this is you may be required to drive one of our e-Van's occasionally
• General understanding of digital work tools (MS-office, G-Suite)

JOB CONDITIONS

• Working days: 5 out of 7
• Working hours: Various shifts
• Working days: Weekly rotation (Would be expected to work some weekends when needed)
• Contract type: 6 months fixed-term

WHY VOI?

• Join Europes #1 micromobility company and one of the fastest growing scaleups
• Have a direct impact on our continued success and the development of the micromobility industry in the UK-region
• Work with inspiring, motivated and fun colleagues towards a common goal
• Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Alternative job titles: Shift Supervisor, Drivers Supervisor, Route Supervisor, Fleet Supervisor, Drivers Leader, Drivers Coordinator.
Since 2018, has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 150,000+ vehicles in 110+ towns and cities across 13 countries, serving 8+ million riders with over 375+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.
Diversity Matters
As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.

Skills Required