Job Description

Job Title:

Warehouse Supervisor

Location:

Leeds/Wakefield/Barnsley

Department:

Procurement

Reports To

: Warehouse Manager

Job Type:

Full-Time

About Us:

When you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club - among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers' homes and lives.

BOXT Offers:

A great team culture

- You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties

A market-leading tech platform

- Our team of developers is constantly improving our award-winning platform to support customers and engineers

Employee progression

- We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression

Customer champions

- Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products

Award-winning products

- We work with leading manufacturers to install high-quality products, with many being Which? and Quietmark approved

Global investors

- We're proud to be backed by Brookfield and part of the HomeServe Group

Job Purpose:

To support the Warehouse Manager in leading the day-to-day warehouse operation, supervising a team of warehouse operatives ensuring the safe, accurate, and efficient handling of goods from receipt through to despatch maintaining high operational standards, and working hands-on alongside the team when required.

What You'll Do:

Health, Safety & Compliance

Ensure all team members follow health and safety procedures and use equipment correctly Conduct regular safety checks and report hazards or incidents promptly Support the Warehouse Manager in accident investigations and implementing corrective actions

Operational Oversight

Supervise daily warehouse activities including goods-in, putaway, picking, packing, and despatch. Ensure accurate and timely completion of tasks to meet service levels and customer expectations Allocate resources effectively and adjust priorities based on operational demands Work hands-on with the team during peak periods or when operationally require Support audits and stock checks, ensuring high levels of inventory accuracy

Team Leadership & Development

Conduct regular team briefings, 1:1s, and performance reviews to ensure alignment with operational goals Support succession planning and staff development through mentoring and training initiatives Identify opportunities to improve efficiency, accuracy, and team engagement Encourage a culture of accountability and continuous improvement within the team

People Management

Supervise and lead a team of warehouse operatives operatives, providing clear direction, coaching, and support Ensure adherence to standard operating procedures and company policies Monitor attendance, performance and conduct Conduct return-to-work interviews, monitor attendance, and manage absence in line with company policy Support performance management through regular feedback, reviews, and development planning Promote a positive, inclusive, and safety-conscious working environment Address personnel issues promptly, escalating to management or HR when appropriate

Who You Are:

Essential:

Experience in a warehouse or logistics environment, ideally in a supervisory or team leader role Strong leadership skills with the ability to motivate and manage a team Hands-on approach with a willingness to work alongside the team when needed Good understanding of warehouse operations and health & safety practices Excellent communication and organisational skills Confident in use of IT and WMS (Warehouse Management Systems)

Desirable:

Experience in industries involving boilers, air conditioning, heat pumps, solar, or EV charging products Recognised health and safety qualification (e.g., IOSH Working Safely or equivalent) Forklift license or experience with material handling equipment (MHE)

Benefits:

We have a great culture at BOXT, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and they've created a positive, welcoming environment for people to work and thrive within.



Your benefits include...


30 days of annual leave (plus bank holidays) Free tea, coffee, fruit, and breakfast Modern offices Social events Ongoing training and development opportunities Enhanced Family Friendly Benefits Private medical cover
Company pension Death in service benefit


After probationary period

How to Apply:

If you'd like to join the BOXT team, then please send an email with your CV and get creative to tell us why you think you'd be a great fit for this role and our team.