The Warehouse Operations Team Leader is responsible for ensuring that all aspects of warehouse operations run smoothly. This is a "player-coach" role that includes day-to-day people management, as well as performing the duties of both a Warehouse Operator and an Inventory Operator. The role involves assigning routine tasks to team members.
Essential Duties and Responsibilities
Team Leadership:
Maintain work schedules for the team and assign routine tasks.
Manage team sickness and holidays.
Conduct 1-on-1 meetings.
Liaise with internal customers and stakeholders to manage any issues.
Train new starters.
Serve as a key holder.
Ensure all company procedures are followed and orders are processed accurately and efficiently.
Warehouse Operations:
Assist with the loading and unloading of vehicles using manual handling techniques.
Move and store products in the correct warehouse area.
Perform goods in duties, including receiving goods, checking their accuracy and quality, and ensuring they are labeled and stored correctly.
Check delivery notes against goods received to ensure they are cross-matched and comply with the goods ordered before booking them in.
Ensure all deliveries are free from damage and report any discrepancies with photo evidence.
Perform goods out duties, processing, picking, and packing orders in a timely manner.
Load HGV and LGV vehicles.
Clean and maintain the warehouse and equipment to set standards.
Move stock using a forklift.
Consistently work to high standards of health and safety and meet company standards and procedures.
Inventory Management:
Maintain and update inventory records.
Investigate stock discrepancies and report to management.
Create and maintain an effective space plan within the warehouse.
Implement, oversee, and maintain inventory procedures.
Ensure effective inventory control and accuracy to support business goals.
Deliver a robust cycle counting process.
Manage physical stock and accurately reconcile it with inventory management systems.
Proactively seek process improvements with a methodical and consistent approach.
Deliver strong stock controls to assist in the efficient movement and management of stock.
Take responsibility and ownership for problem investigation and resolution.
Key Personal Requirements
Minimum 2 years of logistics experience.
Minimum 1 year of inventory/stock experience.
Forklift experience is desired but not essential.
Strong numerical and problem-solving skills.
Proficiency in IT skills, including Google Drive and other systems.
Accuracy and high attention to detail.
A passion for providing service excellence and a drive to achieve results.
Excellent written and spoken communication skills.
Job Type: Full-time
Pay: 25,000.00-30,000.00 per year
Benefits:
Company pension
Free parking
Life insurance
On-site parking
Private medical insurance
Work Location: In person
Reference ID: Warehouse Team Leader
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