Job Description

Main Purpose:

We're looking for a Warranty Administrator to manage invoices and warranty claims, ensuring adherence to company processes and manufacturer standards.

Key Responsibilities:

Process invoices and warranty claims, ensuring all paperwork is accurate. Use BMW and Williams systems to generate claims and invoices. Prepare parts for return to the manufacturer and maintain accurate records. Monitor the progress of claims and ensure correct credits are received. Identify and resolve any system faults or discrepancies. Support aftersales teams in maximizing claims and adhering to manufacturer guidelines. Maintain WIP control, ensuring claims do not exceed 45 days. Keep a clean and organized working environment. Assist with technician time records, invoice summaries, and customer service tasks.

Ideal Candidate:

Experience in warranty administration within the motor trade. Strong attention to detail and organizational skills. Ability to work independently and as part of a team.

Why Williams?

As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.

We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive industry leading training to help you develop skills that will stand you in good stead for a long and successful career with us.

We offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:

Up to 27 days holidays (based on length of service)

Pension scheme

Life assurance cover

Employee reward & recognition schemes

Annual children's Christmas party & staff party

Staff discounts

Subsidised prestige car scheme for employees

Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, on this occasion, you have been unsuccessful.

Job Types: Full-time, Permanent

Pay: From 26,625.00 per year

Benefits:

Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking Referral programme
Work Location: In person