Job Description

If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.

We are looking to recruit an experienced automotive Warranty Administrator. The successful candidate will have previous experience in a similar role and proven customer service skills. As this is a Group role, we will consider applications to work from any Eden dealership

Your main duties will include:

Preparing all warranty claims for submission to manufacturers for payment; Checking and clearing weekly statements and querying any overdue claims not paid or any discrepancies in payments; Ensuring all documentation falls in line with manufacturers' guidelines; Preparing invoices and warranty claims accurately in accordance with manufacturers' and departmental standards with regard to claim deals and administration of open time, clocking's and job card write-ups; Ensuring repair order documentation is fully and correctly completed; Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct; Maintaining high standards of control over displaced material returned to manufacturers; Accurately reconciling warranty credits and correctly administering discrepancies.
In return we will provide you with a competitive salary as well as the following Eden benefits:

Rewarding loyalty with up to 33 days holiday per annum Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events A paid day off on your birthday Death in Service benefit of 4 x salary Workplace pension scheme offering enhanced employer contributions Flexible working hours Cycle to Work bike purchase scheme through salary exchange Access to Eden Elite, an in-house management development scheme Comprehensive in-house training with our dedicated training department Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required, please apply today.

Job Types: Part-time, Permanent

Expected hours: 24 per week

Benefits:

Cycle to work scheme Employee discount Store discount
Schedule:

Monday to Friday
Work Location: In person