Job Description

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Client Manager to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Purpose of the role:

Lead the AIG relationship with major warranty clients.

Take full responsibility for account performance, operational efficiency and Regulatory Compliance.

Work closely with internal stakeholders to ensure accounts operate to their maximum potential and fully in compliance with AIG processes and procedures.

Assist Service Programmes Head in the acquisition and onboarding of new business.

Accountabilities for the role:

Support all client facing activity, drive and develop the account to its optimum potential

Assist the Head of Service Programmes with the acquisition and launch of new business

Monitor and manage clients & business partners and ensure they comply with AIG policies

Analyse client data and provide recommendations on pricing, marketing and sales strategies

Work with clients to develop & tailor products to increase production and profitability for both AIG and the client

Comply with all legal, compliance and risk management responsibilities

Work within agreed decision making standards, limitations and authorities



To carry out key accountabilities and objectives within the framework of AIG UK's Conduct Risk policy.



Experience & Qualifications Required



A background in consumer insurance and account management, including market research, project management and client relationships.

Good communication and numeracy skills, both written and oral.

Strong self-direction and initiative.

Organised and thorough with the ability to work across multiple projects simultaneously and prioritise accordingly.

Microsoft Word, Excel, PowerPoint application knowledge.



At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.



Enjoy benefits that take care of what matters



At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security--as well as your professional development--to bring peace of mind to you and your family.



Reimagining insurance to make a bigger difference to the world



American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us -- across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.



Welcome to a culture of inclusion



We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.



AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.



AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

TH - Other



AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd