Job Description

Wastewater Sewerage Operative

Date:

14 Jan 2026

Company:

DWR Cymru Cyfyngedig Welsh Water Plc

City:

Carmarthen

Address:

Carmarthen, Wales, GB, SA31 2NF

Job Requisition Number

8288

Work Type

Permanent

Job Function

Operational

Salary Range

30,698.00

Base

Location to be discussed

Closing Date

23:59 on 28/01/2026

What you'll be responsible for

Dealing with our initial customer response to sewerage incidents across the business area, undertaking all aspects of sewerage network maintenance both reactively and planned, working within a shift rota as well as participating in standby rota to deliver exceptional customer service. This will include:


Responding to customer reported incidents and clearing blockages/jetting and providing detailed feedback on actions taken

Sewer network inspections (including Sewer connections)

Sewer location surveys

Jetting/Flushing/De-silting of Sewers/Lone Working

Planned and reactive maintenance of assets

Liaison with customers and stakeholders

Person entry

Ability to operate and assess asset condition utilising looksee CCTV equipment

Cleaning up affected area following flooding events

Surface water rebate inspections

You will receive job instructions via an electronic work management system and be expected to provide detailed feedback via the same route

Who you'll work with

Internal

Network Managers Wastewater networks teams Capital delivery teams Operations

External

Welsh Water customers Members of the public

About you

Knowledge, Skills & Experience

Full HGV Driving Licence C1 Excellent communicator and coordinator Committed and hard working Able to asses risk and adopt a safe working practice to undertake task Can do attitude IT literate Strives for success Embraces change Passionate about customer service

Good to know

We accept applications from candidates based in

Swansea, Bridgend or West Wales

The successful candidate will be required to participate in a 1 in 5 standby rota The successful candidate is required to hold a valid UK HGV license




For more information on the role please contact

Delme.Williams@dwrcymru.com

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive) Option to buy additional annual leave up to 5 days per year Enhanced employer pension contributions - Up to 11% employer contributions Free Mortgage Brokering Services Enhanced family friendly policies Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes Gym and fitness discounts as well as high street shopping Cycle to work scheme Discount off all Welsh Water visitor attraction centres and gift shops Car-leasing scheme and free on-site parking at all sites Health CashBack scheme and access to an online GP service An employee assistance programme for employees and their immediate family Many more can be found on our website.




Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.



For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

D?r Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.



To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company's required security objectives.



We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.



To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.



In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.


D?r Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT
D?r Cymru Cyf 2019.

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