Job Description

Overview

We're looking for a motivated

Water Restoration Technician

to join our growing team. In this role, you'll attend properties affected by escape of water and related perils, carrying out inspections, moisture assessments, and installing/monitoring drying equipment. You'll also support with strip-out works and cross-team collaboration (Fire, Logistics, Contents), ensuring every job is completed right the first time.

This is a hands-on, customer-facing role where

attention to detail, safety, and professionalism

are key. You'll play an essential part in helping policyholders restore their homes and lives.

Responsibilities

Inspection & Assessment

- completing detailed moisture surveys and reports.

Drying Works

- setting up, monitoring, and maintaining drying systems.

Strip-Out & Support

- safe removal of unsalvageable materials.

Compliance & Safety

- completing H&S documentation correctly the first time.

Customer Service

- supporting policyholders with professionalism and empathy.

Equipment & Vehicles

- keeping vans/equipment checked and ready.

Cross-Team Support

- working across departments and taking part in the on-call rota.

Qualifications

Qualifications

Full UK Driving Licence (Essential). DBS Check (Essential). WRT/ASD/BDMA Certification (or willingness to achieve)

Progression Pathway & Pay

Starting Salary: 27,500
Earn more with certifications and specialist skills:

+1,000 per core certification (WRT, ASD, Trace & Access) +750 for Mould specialism +500 for Fire/Odour specialism +250 for Carpet/Upholstery cleaning BDMA Technician +1,000 (after 12 months) BDMA Senior Technician +2,000 (after 3 years) Full Experienced Technician potential:

35,750

Ongoing training, support, and professional development

Benefits You'll Receive

28 Days Annual Leave

(including Bank Holidays)

Free Onsite Gym

Employee Assistance Programme (EAP)

- 24/7 confidential support

Retirement Pension Plan

Annual Pay Review

Bright Exchange Discounts

- savings at hundreds of UK shops, restaurants, gyms, and cinemas

Free Eye Tests

Access to E-Learning and Skills Development

Ongoing Professional Training Opportunities

(Clear Plan)

Regular Team Events and Social Activities

Job Type: Full-time

Pay: 27,500.00-35,750.00 per year

Benefits:

Health & wellbeing programme On-site gym
Work Location: In person