Job Description

About the firm
A highly respected chartered financial planning firm based in Meriden is looking for an experienced Wealth Administrator to join their growing team. The business has an excellent reputation for internal progression, with many of their senior team, including Paraplanners and Managers, having been promoted from within.
You'll be joining a friendly, collaborative office of around 11 Administrators, supporting a highly Technical Adviser and Director who works with a portfolio of high-net-worth clients, focusing on estate and wealth planning.
The role
This is a varied and rewarding role, providing direct administrative support to an Adviser while working closely with the paraplanning and operations teams.
You'll be responsible for managing all elements of the client journey, from onboarding and maintaining accurate records, through to processing new business and liaising with providers.
Key responsibilities:

• Provide dedicated administrative support to a Senior Financial Adviser/Director
• Prepare and process new business across pensions, investments and protection
• Liaise with clients, providers (Aviva, Scottish Widows, etc.) and internal teams to ensure a smooth advice process
• Maintain accurate client information within Intelligent Office (IO)
• Support estate and wealth planning activities for a high-net-worth client base
• Ensure all administrative tasks meet compliance and service standards
• Work closely with Paraplanners to ensure smooth case progression

About you

• Minimum 2 years' experience in an IFA/wealth management administration role
• Strong organisational and communication skills with high attention to detail
• Confident using Intelligent Office (IO) or similar and liaising with providers (e.g. Aviva, Scottish Widows)
• Proactive and professional, with the ability to work independently and as part of a wider team
• Comfortable working in a fast-paced, technical environment supporting complex client cases

What's on offer

• Competitive salary 32,000 (dependent on experience)
• Hybrid working 2-3 days from home
• Clear pathway for career progression, with previous Administrators promoted internally to Paraplanner
• Supportive and collaborative working environment within a highly regarded Chartered firm

Next steps
Interviews will be held in two stages:

• Initial Teams interview with the Office Manager and current Administrator
• Final stage meeting with the Adviser/Director

Applications are being reviewed directly by the Office Manager, so early applications are encouraged.
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Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Skills Required