Job Description

###

Description

& Person Specification >

We are looking for a Web and Digital Officer to help shape how we deliver digital services.



You will join a friendly, enthusiastic team responsible for managing and improving the council's websites and intranet. You will work with service teams to design clear, accessible content that meets user needs and is based on evidence. You'll also apply your knowledge of information architecture, SEO and UX principles.




You will advise others on content standards and accessibility legislation, with the confidence to support and challenge when needed. You will balance day-to-day requests with larger projects, using strong planning and prioritisation skills.



If you care about making digital services simple and inclusive, we'd love to hear from you.



If you are viewing this advert on a job board, you can access the

full job description

by placing the below URL into your browser:

https://www.torbay.gov.uk/jobs/job-descriptions/web-and-digital-officer/

For an informal chat please contact Beth Hill on 01803 208859 or beth.hill@torbay.gov.uk.

Interviews are expected to be conducted during the week commencing 20th October 2025.

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

###

Skills

Essential:Ability to work on own initiative with effective time management skills. Ability to work creatively to convey complex and/or technical information accurately and clearly using plain English. Ability to challenge, persuade and influence to achieve outstanding digital services.

This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

###

Knowledge

Essential:Content design and GDS design principles. Web content management systems, preferably Umbraco. Website analytics and its use in understanding user behaviour.


###

Experience & Qualifications

Essential:Maintaining large, complex websites. Writing and editing digital content. Working in a customer focused environment.


###

About Torbay Council

Please review the available pages within the careers site.

A list of employer benefits can be found here.