Job Description

32,080 rising to 34,610

Full Time, Permanent - Professional Ser

Oxford Brookes University is distinctive in nature. We are a modern and forward thinking institution rooted in, and connected to a city with a rich history of culture and learning. We are a globally recognised University focused on providing high-quality teaching, delivering impactful research and an excellent student experience. Our vision is simple: "shape tomorrow through our unique blend of the modern and the traditional, by embracing diversity, seeking out the new and excelling in education and research."

Our people are at the heart of the University - our excellence in teaching, research and knowledge exchange depends on the engagement, capability and wellbeing of our people. We strive to create and encourage an environment where people have the opportunity to develop, progress and thrive.

In acknowledgment of our commitment to gender equality and progression, we proudly hold the Athena SWAN Bronze award, a testament to our unwavering dedication to creating an inclusive and equitable environment for all. Join us at Oxford Brookes University, where every step forward is a leap toward a brighter tomorrow.

The role

Based at our Headington campus with a hybrid working arrangement, the Web Content Officer reports to the Web Content Manager. You will be a vital member of the Strategic Marketing and Digital department, responsible for maintaining and enhancing the quality of the University's website. A core function involves engaging with a wide range of internal stakeholders to advise on best practices and implement user-centric digital improvements.
You'll listen and ask questions in order to understand and implement user and business requirements effectively.

You will be responsible for:

1) managing requests for web support including edits to existing content
2) advising and guiding stakeholders on web and digital media best practice including content, design and architecture
3) delivering targeted training sessions to staff responsible for web content
4) conducting quality assurance checks on web content.

About the team

The Strategic Marketing and Digital department is part of the Marketing, Recruitment & Engagement Directorate. We focus on enhancing the University's reputation, attracting students, and managing key digital platforms. Our ambition is to deliver a best-in-class, user-centric digital experience that supports Oxford Brookes' strategic goals.

What will you be doing?

Design, deploy, and edit website content and functionality, ensuring alignment with user and business needs. Conduct and document training sessions and provide expert guidance to staff across the University on web and digital media best practices (content, design, and architecture). Perform regular CMS content quality assurance checks and contribute to improving content governance processes across the University. Manage web support requests and digital development projects, including capturing requirements, providing expert advice to stakeholders, and scheduling changes. Undertake in-depth user research and analysis (e.g., usability studies, competitor analysis, web analytics, SEO reviews) to inform digital strategy and improvements. Prepare detailed reports and recommendations from user research findings, presenting them to stakeholders and committees at all levels.

What skills do you need?

You'll be great at positive communications and have the ability to juggle multiple tasks.
A commitment to the delivery of high quality, accessible content is essential and you'll have proven experience in the following:

Demonstrable experience in web quality assurance and digital content management

, with a strong focus on user experience.

Proficiency in using Content Management Systems (CMS)

and web analytics tools (e.g., Google Analytics) to report on user behaviour.

Excellent organisational and project skills

, including the ability to manage multiple priorities and stakeholder expectations effectively.

Strong communication and presentation skills

to advise, train, and engage staff across the University on digital best practices.

About the location

This role is based at our

Headington campus

in Oxford. You'll experience the vibrant campus atmosphere and benefit from our modern office environment. The campus is well-served by regular public transport and is approximately one mile from the city centre. This role operates under a

hybrid working

model, and while a precise split will be agreed upon with your manager, you would be expected to attend a full team day every month on campus and in-office meetings where necessary. Occasional weekend working will be required to support at peak times or for events, for which time off in lieu (TOIL) will be provided.

Benefits

As an Oxford Brookes employee, you will enjoy a total of a minimum of 25 days holiday, rising with your service, plus 8 Bank Holidays and additional University concessionary Days (approx 5 per year).

We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly.

We have an extremely competitive Local Government pension scheme with a 19.2% Employer contribution rate, as well as providing all staff with financial education, and a comprehensive employee assistance helpline.

We prioritise the well-being of our employees--both physically and mentally, as well as financially. That's why we provide a diverse and comprehensive benefits package to support our team

In addition, all employees have access to:
Discounted rates for the University sports & gym facilities Brookes on-site Nursery. Discounted travel options TOTUM card discount scheme Relocation scheme (for moves over 30 miles) Training and development opportunities Connected community - Brookes have a wide variety of staff networks which instil a sense of community offering employees a space for support, guidance and friendship making it a vibrant and inclusive place to work.

Equality, diversity and inclusion

At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.

As a Disability Confident Employer we guarantee to interview any disabled applicant who meets the essential selection criteria.

To email the role of Web Content Officer to a friend please copy and past the link below:


https://my.corehr.com/pls/oburecruit/erq_jobspec_details_form.jobspec?p_id=185065

Closing Date :

28-Nov-2025

Vacancy ID :

185065

Faculty or Directorate :

Marketing, Recruitment and Engagement

Location :

Gipsy Lane Site, Headington Campus

For more information :

pdteam-operations@brookes.ac.uk

Posted on :

13-Oct-2025