Job Description

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We're here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

The Web & Digital Manager will oversee our websites, paid media, and digital projects, to ensure they drive reach, engagement, and measurable impact. You'll manage relationships with internal teams, external developers and agencies to lead on the digital strategy and performance, and support colleagues across the organisation to improve our digital presence.

This is a rewarding role in a fast-paced, collaborative team, that is central to delivering our mission to prevent child sexual abuse.

You'll be proactive and innovative, with a strong track record in managing websites and paid media campaigns. You'll understand what makes good digital content and user experience and be confident in using data and analytics to evaluate and improve performance. You'll be comfortable working across multiple projects and with a range of stakeholders.

Here are some of the skills and experience we're looking for:

Experience managing websites and paid digital campaigns (Google Ads, Meta). Strong understanding of SEO, UX and accessibility principles. Confident using analytics platforms to report performance and influence decisions. Excellent project management and communication skills. Comfortable working on sensitive topics. Experience in content design and optimising user journeys.
For a more detailed job description, please request a job pack.

What you'll get from us

We offer the following benefits:

Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month) NEST pension 33 days' annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period) Up to 5 days' learning and development per year Flu jabs & eye tests Season ticket loans Charity discounts Employee assistance programme Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please request a job pack and return your completed documents by Monday 17th November. Stage 1 interviews are scheduled to take place on Wednesday 26th November and stage 2 interviews are scheduled to take place on Wednesday 10th November for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

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Job Types: Full-time, Permanent

Pay: 38,000.00 per year

Benefits:

Company pension Free flu jabs On-site parking Private medical insurance Sick pay Work from home
Ability to commute/relocate:

Epsom KT17 1HQ: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Do you have experience (paid or voluntary) in communications, marketing or digital support? Are you confident using social media platforms and digital design tools e.g. Canva, Adobe, Wordpress?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Epsom KT17 1HQ