Tanners Wines is currently seeking a temporary full-time Website Assistant to join our team. This is a dynamic and hands-on role suited to someone with a broad range of digital, administrative, and customer support skills.
Key Responsibilities:
Managing and fulfilling orders via our Shopify eCommerce platform
Troubleshooting and resolving any failed order integrations
Providing responsive and professional customer support for online shoppers
Assisting with social media administration
Supporting the creation and optimisation of product data, including imagery and written content
Coordinating with internal and external photographers, as well as managing digital assets (resizing, labelling, storing)
Desirable Skills:
Basic graphic design and editing skills using Adobe Suite / Canva (for images and short videos)
Interest or experience in photography
Proficient working knowledge of Excel
What You Should Know:
This is a full-time temporary position
Wine knowledge is not essential in this role, however a keen interest in learning about wine will stand you in good stead and enable you to fulfil your role more effectively
Strong verbal and written communication skills are essential
You'll need to be organised, creative, efficient, and a reliable team player
A positive, flexible attitude and a willingness to get involved in a variety of tasks are key
A full, clean driving licence is required
You will report directly to the eCommerce Manager
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Please provide a covering letter detailing the skills you believe will see you thrive in this role.