As the Play Cafe Supervisor, you'll be at the helm of daily food preparation and kitchen operations, ensuring every session runs seamlessly. Your role will be hands-on, from preparing dishes, checking in guests to leading the staff, hosting parties and ensuring a smooth workflow. We're seeking someone who can think on their feet, prioritise, has a keen eye for detail, someone who delegate, roll up sleeves and deliver the stellar customer service our customers have accustomed to.
Prior experience in cafe supervision or a similar environment is crucial, along with a solid grasp of food safety and hygiene protocols.
Work Schedule:
Monday- Friday 8.30am to 3.30/4.00pm
Core Responsibilities:
Manage daily cafe operations efficiently, take and process customer orders, serving food and drinks. Managing stock levels and ensuring we are well stocked ahead of time.
Ensure Birthday Parties run smoothly and the transition between session is seamless.
Lead and inspire the cafe team, fostering a positive work environment.
Ensure strict compliance with food safety and hygiene standards Handle inventory, monitor stock levels, and manage orders, all while minimizing waste Collaborate with management to develop and implement the cafe's menu. Minimum Level 2 Food safety qualification- Level 3 preferred but can be achieved within first month of working.
Ensure our play area is reset and sanitised to the high standard our guests expect.
Organise and carry out weekly deep cleans of cafe and staffing areas.
Create a welcoming atmosphere, catering to the needs of families with young children Address customer inquiries and promptly resolve any issues to ensure satisfaction.
Generally be eager to contribute as team player, willing to roll up their sleeves and get involved with all areas of the job.
What are we looking for?
Proven supervisory experience in a cafe or food service setting. Knowledge of food safety regulations, with at least a Level 2 Food Safety certification and willing to undertake Level 3
Essential- DBS Check
Strong leadership and team management skills
Ability to perform efficiently with high attention to detail
Passion for delivering outstanding hospitality
Positive, energetic with a proactive attitude with enthusiasm for a family-friendly environment
Enthusiastic individual with passion in your role, helping to create a great atmosphere in the cafe.
Collaborate effectively with your colleagues as a team player, contributing to a positive and productive work environment.
Work closely with the owner to share, develop and realise new ideas from Menu options, Drinks menu, seasonal events and much more! If you are creative, you will be an amazing candidate!
Deliver exceptional service to ensure our visitors have a memorable experience, encouraging repeat custom and upsells.
Embrace the dynamic nature of a cafe environment, ready to tackle new challenges and adapt with a positive attitude.
Be able to address customer issues tactfully and delivery great customer service even with difficult situations or enquiries.
Why Join Us?
Be part of an expanding, independent family-run business.
Lead a dedicated and friendly team Working with a company and owner who who believes in fostering career development with opportunities for individuals, supporting and providing opportunity and resources resources to grow professionally. Be part of a business that makes a positive impact in the local community by creating a welcoming space for families to enjoy. If your skills, experience, and passion align with our vision at Mini Valley Kids, we'd love to hear from you
If you're ready to take the next step in your career and join a team that values your contributions, come and join us at Mini Valley Kids. We can't wait to hear from you!