Job Description

The Original British Motorcycling Company.

Weekend Brand Ambassador. We have an exciting opportunity to weekend role to join our Visitor Centre working 1-day per week and will be required to work Saturday or Sundays. At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future - through bold design, original styling, purposeful engineering and a genuine passion for the ride.


As a Visitor Experience Brand Ambassador, you will play an important role in always delivering excellent customer service, welcoming our visitors and positively engaging with them to enhance their experience. You will do everything possible to ensure our visitors' expectations are both met and exceeded through the delivery of exceptional guided factory tours, and informative and enthusiastic interpretation of our exhibitions and other special events.

Duties include:

Deliver our expected standards of service ensuring we provide a genuinely warm welcome and highly engaging visitor experience through exceptional customer service, anticipating and meeting our visitors' every need, always demonstrating Triumph's brand values Attend training, team meetings and individual discussions, adopting a culture of positivity and enthusiasm, working together with all members of the Visitor Experience team to deliver the highest possible standards of visitor experience in line with Triumph's brand values Deliver the appropriate standards, procedures and best practice as defined by the Visitor Experience Manager Deliver high quality, engaging and informative factory tours, and any other visitor engagement tasks, always ensuring the enjoyment and safety of our visitors Help to present, develop and improve the Visitor Experience's interpretation, guided tours and story

Hours of work

: 8.5 hours per week. This is a 1-day per week, weekend role and you could be expected to work on either Saturday or a Sunday dependent on company needs.


Full details of the job description and person specification can be found in the downloadable job files.


Join us for the Ride!

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

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CLOSING DATE

24-11-2025