Weekend Controller
Birmingham, ENG, GB, United Kingdom
Job Description
The Co-Ordinator would be expected to handle a variety of tasks that ensure the smooth running of the Operations Department. They would monitor the allocation of work to couriers, ensuring adherence to client service levels. This role is crucial to the smooth running of our operations.
Responsibilities and Duties
Monitor the allocation of work to couriers Proactively keep staff and clients informed of delays/issues Answer courier phone lines (customer calls when necessary) Arrange special collections/deliveries Meet KPI targets daily Report discrepancies to managers Monitor incoming emails Update docket ETA's Maintain contact with drivers on Live bookingsProactively maintain a high level of customer care across all bookings
Working hours:
* Saturday and Sunday 22 hours per week; 07:00-19:00 with 60 minutes unpaid break
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Job Detail
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Job IdJD4085599
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationBirmingham, ENG, GB, United Kingdom
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EducationNot mentioned