Job Description

We have an opportunity for a weekend Golf Operations Receptionist to support the reception and golf operations activities.

The successful candidate will be expected to:

Ensure smooth and efficient daily operations Organise and control play ensuring that customers receive the best services and enjoyment during their time at the Club Undertake some administrative tasks to support the management team.

Daily duties:

Meet and greet members and customers to the club. Taking and managing the green fees and driving range Tee bookings Member enquiries and processing memberships. Assist with the booking and co-ordinating of Society/Golf Days Assisting with the management of the buggy fleet Opening and closing premises - on occasion Organise and control the hire of all golf buggy equipment General administrative activities.

Member and Guest Relations

Cultivate a welcoming and memorable atmosphere, exceeding guest expectations whilst building lasting relationships Ensure delivery of high quality customer service to all members and guests Drive sales through relationship management identification of opportunities. Act as a key point of contact for members around the club addressing concerns, feedback and suggestions

Other

Ensure everything is in line with the club and company brand standards and guidelines Uphold and manage the effective operation and reporting of the club's Intelligent Golf System - training will be provided.

Skills Required

Experience of Front of House role, ideally within a Golf Environment An acute eye for detail along with strong communication and organisational skills Ability to adapt to a variety of client and members needs by tailoring your approach to suit diverse backgrounds and age groups, upholding a professional level of excellence at all times

Person Specification

Reliable and Professional; Punctual and able to perform consistently.

Confidence: Ideally with experience within the Golf Industry

People-Centric: A passion for creating a positive and engaging work environment

Customer-Focused: A genuine commitment to providing exceptional guest experiences

Dynamic & Energetic: A positive and enthusiastic personality, with a passion for creating a vibrant atmosphere

Excellent Communicator: Strong interpersonal and communication skills

Easy to approach: with a happy, bubbly, positive mindset!

Job Types: Part-time, Permanent

Expected hours: 8 - 16 per week

Work Location: In person